When planning its new model hotel in Gwinnett Center, Holiday Inn® Hotels and Resorts turned to AT&T to provide a networking solution that offers its guests advanced communication and amenity services they require when traveling.
AT&T, which has enjoyed a strategic technology relationship with Intercontinental Hotels Group (IHG) for nearly 50-years, is providing Voice over Internet Protocol (VoIP) and property-wide Wi-Fi coverage at the new prototype Holiday Inn Gwinnett Center in Duluth, Ga., north of Atlanta. ”
“We’re delighted to offer guests the level of technology amenities and services that not only enhance the Holiday Inn experience but also address their increased need to connect to their business and personal environments while on the road,” said Gustaaf Schrils, vice president of technology for Intercontinental Hotels Group. “AT&T’s networking technology neatly supports our understanding of guests’ needs, and allows us to take exciting steps into the future.”
The 143-room prototype hotel, which opened January 12, 2004, is the first of 25 Holiday Inn hotels slated for construction during the next three years. In each of these properties, IHG will offer advanced technology combined with the comfort for which Holiday Inn is renown.
The hotel features a state-of-the-art AT&T VoIP telephone system, which converts voice into packets of data that travel across the Internet or a private network (just like an e-mail) and then reassembles these packets at their destination into their original voice format. This system allows Holiday Inn to support its voice and data traffic through a single, easy-to-manage network and makes it possible to easily offer guests exciting new telecommunications capabilities in the future.