Travel Industry News Page 128
LA FIERMONTINA OCEAN UNVEILS NEW COMMUNITY HUB, BRIDGING LUXURY HOSPITALITY AND RURAL EMPOWERMENT
La Fiermontina Ocean (lafiermontinacollection.com), the eco-retreat set within northern Morocco’s protected Sahel park, proudly announces the opening of its Community Hub. This innovative space marks a new chapter in the resort’s "circular hospitality" model, allowing guests to move beyond traditional tourism to directly interact with, learn from, and support the rural villages of Dchier and its neighbors.
RMS Partners with Pride of Britain Hotels to Strengthen UK Luxury Hotel Offering
RMS, a leading global hospitality technology platform, has announced a new partnership with Pride of Britain Hotels (PoB Hotels), a curated collection of over 50 of the UK’s finest independent luxury properties. The partnership reflects a shared commitment to supporting independent hotels as they navigate rising guest expectations, operational complexity and increasing competition, while staying true to the individuality that defines them.
Wizz Air and HTS launch disruption assistance, supporting passengers from delays
Wizz Air, a leading airline in Central and Eastern Europe, and HTS, a leading global travel technology platform, today announced a partnership to integrate a new solution to help customers navigate disruptions on wizzair.com and the Wizz Air app. Wizz Air, which aims to carry around 80 million passengers in 2026, is now the first European carrier to offer HTS’ novel rebooking service – Disruption Assistance. This product offers real-time rebooking options when disruptions occur and does not yet fall into the scope of EC261 regulation[1], helping travelers get to their final destination, saving time and money.
The RuMa Hotel and Residences is launching The Kuala Lumpur Escape
The RuMa Hotel and Residences, a one MICHELIN Key awarded five-star property, introduces “The Kuala Lumpur Escape,” a thoughtfully curated stay experience that invites residents of ASEAN countries to step away from the everyday and rediscover Kuala Lumpur through a lens of calm, comfort, and understated luxury. Crafted for the discerning regional traveller, The Kuala Lumpur Escape blends Kuala Lumpur’s energy with quiet luxury and culturally rooted experiences. Nestled in the heart of the city, The RuMa, whose name derives from the Malay word “rumah”, meaning home, is a tranquil sanctuary where every detail is meticulously considered to evoke the feeling of a private residence.
China Ready Workshop launched at WTM Africa 2026
China Ready Workshop, a sold-out, two-hour premium paid training session was held on 15 April at WTM Africa 2026 in Cape Town, marking the first time the workshop has been staged in South Africa. The program was partnership between CBISN and WTM Africa. Attendance reflected the breadth of the industry, with registered participants spanning hotels, DMCs, attractions, wineries, transportation providers, MICE operators and luxury travel. Senior management from several tourism boards were also present.
Ireckonu appoints Jamie Cole as Chief Commercial Officer
Ireckonu, a leading provider of middleware and customer data platforms for the hospitality industry, today announces the appointment of Jamie Cole as Chief Commercial Officer (CCO), reinforcing its leadership team as the company enters its next phase of global growth. Jamie is a seasoned industry professional with a strong hospitality background across global brands including InterContinental Hotels Group (IHG), Hilton, and Mandarin Oriental Hotel Group. He brings a valuable client-side perspective, with a deep understanding of how large hotel groups operate, the complexities they face at scale, and what they need to succeed in increasingly competitive and AI data-driven environments. Having known Ireckonu both as a client and now from within the business, he offers a well-informed view of how the platform is already differentiated and where there are opportunities to scale further.
Aer Lingus Makes AerClub Rewards Easier to Reach with Increased Tier Credits on Basic Fares
Aer Lingus recently announced changes to its AerClub loyalty programme, making it easier for members to move up through the tiers and enjoy benefits like lounge access, priority boarding, and complimentary upgrades. AerClub has increased the Tier Credits earned on the best value Saver and Smart fares. Saver fares: Tier Credits will double from 7.5 to 15 on all flights within Europe Smart fares: Tier Credits will double from 25 to 50 on all Aer Lingus transatlantic flights These changes have been introduced since the start of April 2026 on eligible flights. The update makes it easier for members to move from Green through to Silver, Platinum and Concierge, unlocking more perks as they progress through the tiers.
Emirates’ iconic A380 returns to Dubai with world-first Starlink Wi-Fi onboard
Emirates’ flagship A380, long celebrated as one of aviation’s most iconic aircraft, is set to reach new heights as the first installation of next-generation Starlink Wi-Fi onboard has just been completed. The Emirates A380 was one of the first commercial aircraft in the world to offer internet to its customers, with first generation systems offering a total aircraft bandwidth of less than 1 Mbps. Emirates’ installation of three Starlink antennas on each A380 will improve the Wi-Fi available onboard a thousand-fold - offering a ‘better than at home’ connectivity experience for customers, while flying at 40,000 feet.
Southwest Joins IATA Schedule Data Exchange Program
Southwest Airlines has joined IATA’s Schedule Data Exchange Program (SDEP), bringing the number of contributing airlines to 190. The SDEP was launched in late 2023 to build a uniquely airline-owned schedule and minimum connecting time exceptions database. Schedule data underpins many aspects of an airline’s business, including network planning, slot coordination, and interline agreements. Data coverage now exceeds 70% available seat kilometers (ASKs) of airlines based in Asia, Middle East, and Africa, and is expected to reach 90% coverage globally by end of 2026.
Shangri-La Kunming Debuts as a New Gateway for Cultural Discovery
Shangri-La Group (“Shangri-La” or “the Group”) announces the grand opening of Shangri-La Kunming, a new gateway to Yunnan’s cultural discovery where design-led storytelling, tea traditions, and immersive moments are inspired by the region’s landscapes and artistry. Rooted in the concept of a “Tea Merchant’s Mansion,” the hotel blends Shangri-La’s signature Asian hospitality with Yunnan’s rich local culture, bringing to life the art and joy of Asian hosting for guests exploring “The Best of Yunnan.”
The City of Cologne Congratulates Lufthansa on Its Anniversary
Last Thursday evening in Cologne, numerous guests from the worlds of politics, the aviation industry, local society, and sports gathered for a ceremony marking the 100th anniversary of the founding of the first Lufthansa. The Mayor of Cologne had hosted a reception at the Historic City Hall. Cologne Mayor Torsten Burmester: “Cologne is proud to have played a major role in Lufthansa’s corporate history since World War II. Cologne is growing as an aviation hub, because in addition to being home to the headquarters of EASA and the DLR, as well as the prospect of a European space hub, Cologne/Bonn Airport is the cargo hub of Western Europe. I hope that the relationship between Cologne and Lufthansa will intensify again even beyond this anniversary year. I therefore congratulate all Lufthansa employees from the bottom of my heart on the company’s 100th anniversary.”
Elegance takes flight - Lufthansa unveils new uniform
Lufthansa is introducing a new uniform for its employees that combines tradition and innovation as it celebrates its 100th anniversary. The new outfits for cockpit, cabin, and ground staff were unveiled at a fashion show at the Lufthansa Group's "Hangar One" visitor and conference center. The design was created in collaboration with many employees from all uniformed departments, who tested all styles for comfort, functionality, and sustainability and provided the design team with valuable feedback on how to refine the elements. The designs were then brought to life in collaboration with the renowned fashion brand BOSS.