Triometric, the leader in API analytics with 20 years’ experience working with the world’s leading travel distributors and enterprises, today announced that the Trio analytics platform is being used by Fastpayhotels, to gain clear visibility into its operational performance while benefiting from deep insights into its customer buying patterns, inventory availability and supply chain management.
Fastpayhotels launched in 2015 with a market disrupting business model by delivering a strong value proposition at an opportune time for the travel industry. Based on full payment at time of booking, the company promises improved cash flow and zero risk for its 26,645 hotel partners in 78 countries, and can in return deliver unbeatable hotel rates for its customers.
As a disruptive innovative company, the Fastpayhotels founders recognise the value of investing in and using their data to increase market penetration Fastpayhotel’s choice of the Trio Enterprise XML analytics platform complements this distribution environment perfectly. Trio Enterprise is highly adaptable to the different operating needs and environments and can be configured to monitor all XML traffic, regardless of booking platform.
Triometric and Fastpayhotels collaborated closely to identify the key operational metrics and business intelligence needed to support the performance and commercial objectives. Using Trio’s analytics, the Fastpayhotels team will be able to proactively track a full range of key API performance indicators, including critical response times and timeouts in real-time. Armed with alerts, reports and dashboards, the technical team benefits from automated detection of cut-offs enabling them to respond rapidly to any service interruptions or latency issues affecting their customer service or business operations. The business team benefits from intelligence reports into their search and booking traffic covering error reporting, search and booking patterns that aid inventory planning and customer acquisition.
“Fastpayhotels is committed to continuous investment in technology to ensure that our hotel distribution operation runs optimally and we can analyse our search traffic to in turn drive value for our 15,240 customers worldwide”, said Elodie Leunen COO/CTO & Founder at Fastpayhotels. “By choosing Triometric will fulfil the potential that real-time intelligence will give us to support our global expansion.”
“Triometric is delighted that this client relationship provides a completely new level of distribution visibility for Fastpayhotels” commented Jonathan Boffey, Business Development Director at Triometric. “It’s also fantastic that we have added support for the industry leading Juniper platform”.
Fastpayhotels is a first of a kind B2B distribution channel that breaks all the conventions of a traditional bed bank. Fastpayhotels guarantees improved cash flow and profitability for hotels across the world and is able to generate market beating availability and prices for travel agents. The company collects payments from travel agents and makes payments to hotels in real time, at the time of booking for low distribution charges with no subsequent cancellations, thus ensuring hotels an assured distribution channel. The business focuses exclusively on the sale of non-refundable rates. Fastpayhotels currently has 26,645 hotels and 15,240 travel agents contracted in over 21 countries and is headquartered in Palma de Mallorca, Spain.
Triometric helps online travel distributors meet the challenges and opportunities of today’s fragmented distribution landscape using XML analytics. Built to the highest industry standards for business and IT professionals, Triometric technology is a powerful end-to-end API analytics platform that helps customers manage their complex distribution environment by giving them deep insight into their search and booking traffic. This actionable intelligence enables online travel intermediaries and suppliers to optimise their business performance by improving choice, increasing revenue and reducing costs.
Triometric is a privately held company based in Surrey, UK. Customers include some of the leaders in the travel industry including GTA, Hotelbeds, Miki Travel, and Bonotel. For additional information, visit: www.triometric.net