There has been a considerable growth in the number of suppliers providing e-commerce solutions, as selling online has become a ‘must-do’ activity for tour operators.  The Travel Technology Consultancy Genesys says there are no longer any excuses, and that your product is never too complex, too tailor-made or too expensive to sell online. If you cannot close the deal online there and then, you run the risk of your customer booking elsewhere.

Fiona Jeffery is spearheading “Just Help Haiti”, the appeal run by safe water charity Just A Drop to help rebuild community infrastructures in Haiti at the ground level up. She shares her thoughts with BTN about how the campaign is evolving and what the travel industry can do to help.

Charles de Foucault is the General Manager of Bali’s incredible AYANA Resort and Spa, where sumptuous luxury blends with nature to create the ultimate escape from the stresses of modern living. So what goes into creating a resort where guests feel they are the only people on earth? BTN delves deeper.

Hotel industry performance is often predictable yet somehow still catches us by surprise. Like any other economy, the sector relies on a balance of supply and demand—do not let the flat panel TVs and fantastic beds fool you

BTN speaks to Shomari Scott, Director of Tourism, Cayman Islands at Caribbean Marketplace 2010

BTN speaks to Shomari Scott, Director of Tourism, Cayman Islands at Caribbean Marketplace 2010