The CX Travel & Hospitality Exchange (8–9 September 2026, London) is an invitation-only event for senior customer experience, customer service, and digital leaders across the travel and hospitality sector.

Bringing together executives from leading brands, the Exchange focuses on practical strategies to navigate today’s biggest challenges - from AI adoption and personalisation to loyalty and delivering seamless, end‑to‑end customer journeys.

With a highly curated audience and interactive format, it offers a unique opportunity to share insights, benchmark approaches and connect with peers shaping the future of travel CX.