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United, Continental and ANA seek trans-Pacific tie-up

United, Continental and ANA seek trans-Pacific tie-up

24 December 2009 Airline News

United, Continental and All Nippon Airways are seeking a three-way tie-up which will enable them to co-ordinate schedules and fares between the US and Japan in a bid to “compete more effectively” with other global airline alliances. The application comes less than a fortnight after an “open skies” agreement between the US and Japan.

United Airlines Issues Travel Waivers, Encourages Customers to Travel Before Forecasted Midwest Snow

United Airlines Issues Travel Waivers, Encourages Customers to Travel Before Forecasted Midwest Snow

23 December 2009 Press Release Airline News

With snow and ice expected this week in the Midwestern United States, United Airlines is encouraging customers ticketed for travel Dec. 22-27 to, from or through the region - particularly the airline’s Chicago hub - to consider rebooking their itineraries and traveling early, as inclement weather may drive delays or cancellations on Wednesday, Thursday and Christmas Day.

United $10bn order signals aviation recovery

United $10bn order signals aviation recovery

10 December 2009 Airline News

The aviation industry has received one of the clearest signals yet of embarking on the road to recovery after United Airlines placed an order for 50 aircraft from Boeing and Airbus, worth almost $10bn, and marks its first order in over a decade.

US airlines passenger numbers up

US airlines passenger numbers up

8 December 2009 Airline News

Four of the US’s biggest airlines saw passenger numbers increase last month compared to November 2008. Southwest Airlines, United Airlines, Continental Airlines and Jet Blue Airways carried between them almost 20m passengers – up from 19.12 a year ago.

United Airlines welcomes Continental Airlines to Star Alliance

United Airlines welcomes Continental Airlines to Star Alliance

27 October 2009 Press Release Airline News

United Airlines (Nasdaq: UAUA) today welcomed Continental Airlines to the Star Alliance, marking a significant step in the carriers’ plans to link their networks and services and offer new, unparalleled convenience to the benefit of the traveling public, employees at each airline and the scores of communities the carriers serve.

United allows unlimited upgrades and goes after competition

United allows unlimited upgrades and goes after competition

13 October 2009 Focus

United just announced that they will allow unlimited complimentary upgrades for all Mileage Plus elite members. Not only that, but in an email from United, they make the elite benefits of the Mileage Plus program pretty clear vs. the competition. We haven’t seen this aggressive of competitive positioning (by name, no less) from an airline in a long time - remember the Shuttle wars?

United: All you can check for $249 a year

United: All you can check for $249 a year

5 October 2009 Focus

United has come out with their latest offering in the ever creative world of airline fees: the all-you-can-eat plan for checked baggage. For $249 a year, United will allow you to check up to two bags (normally $20 and $30 for the 1st and 2nd bags) for a whole year. Any hangers-on (up to eight) in the same reservation also benefit from the deal. Think of how much the Eight-is-Enough family would have saved had this been around in their day.

Airline fees not sustainable

Airline fees not sustainable

21 September 2009 Airline News

Airlines have been slammed for adding more and more extras onto the price of a ticket. Charging for bags and check-in is an unsustainable model according to the chairman of the National Business Travel Association, Kevin Maguire. His comments come as United Airlines becomes the latest US carrier to charge a fee for a second hold bag.

BTN Special Report: how United paid the price for breaking a guitar

BTN Special Report: how United paid the price for breaking a guitar

14 August 2009 Focus

Social media means that brands no longer control what consumers say about them. The most powerful travel example yet was the musician who created a YouTube hit about United breaking his prized guitar. Adam Coulter examines the ensuing PR disaster and what companies can learn in order to stay on the right side of the consumer.