The High Court has confirmed Truly Travel and Alpha Holidays, which traded as Teletext Holidays and Alpharooms respectively, failed to appropriately refund customers.
The Competition & Markers Authority has paused legal action against Teletext Holidays and Alpharooms.com after the companies entered into voluntary liquidation.
The Competition & Markets Authority has launched court action against Teletext Holidays over inadequate progress on refunds to package holiday customers.
The Competition & Markets Authority has warned Truly Holdings, the company that operates Teletext Holidays, it could face legal action over its failure to repay customers in the wake of Covid-19.
The government body opened an investigation into the brand and its sister travel operator, Alpharooms, in February after receiving hundreds of complaints.
An investigation by the Competition & Markets Authority has found Teletext Holidays failed to refund many of its customers for package holidays cancelled due to the pandemic.
The probe comes after the body received hundreds of complaints that people were not receiving refunds for package holidays cancelled due to the Covid-19 pandemic.
Keeping track of the best last minute skiing bargains is about to get easier this season with the launch of a new ski price index from Teletext Holidays.