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HSMAI Middle East and Africa wraps up 8th Commercial Strategy Conference in Dubai

HSMAI Middle East and Africa wraps up 8th Commercial Strategy Conference in Dubai

The Hospitality Sales and Marketing Association International (HSMAI) Middle East and Africa (MEA) has successfully wrapped up its 8th annual Commercial Strategy Conference in Dubai. 400+ delegates, 83 speakers, 55 different discussions across 9 formats, 39 ROCKSTAR award submissions and a 15 percent increase in attendance compared to last year

The Commercial Strategy Shift: AI’s Influence on Revenue, Loyalty & Demand

The Commercial Strategy Shift: AI’s Influence on Revenue, Loyalty & Demand

As the hospitality industry accelerates into an era defined by intelligent innovation, few forces loom larger than artificial intelligence (AI). Once a distant concept, AI has rapidly become an everyday catalyst reshaping how hotels engage guests, optimise operations, and drive commercial success. With adoption moving from experimentation to strategic integration, the industry enters a pivotal moment, one that will take centre stage at next week’s HSMAI Middle East & Africa Commercial Strategy Conference (CSC MEA).