Facebook News
Facebook, Google and Trustpilot fail to filter out fake reviews, Which? finds
Facebook, Google and Trustpilot can be easily infiltrated with fake reviews as unscrupulous brokers selling them for as little as £4 successfully exploit weaknesses in their systems, a Which? investigation suggests.
Facebook vs Instagram: why ignoring social media could prove fatal for hotel general managers
Facebook and Instagram are more than just brand awareness or communication tools for hotels. They’re also a revenue generation stream, and for hoteliers the channels allow prospective guests to book a stay while flicking through photos and sending enquiries, without leaving the app.
South African Tourism launches Facebook Live series in UK
South African Tourism has launched a brand new social media initiative to help agents to effectively sell the country. Each video will focus on one region of the country with a special guest offering top tips on the best experiences for holidaymakers.
Facebook heads to Rwanda for Annual World Tourism Conference
Attending the Annual World Tourism Conference in Rwanda, Facebook and Instagram representatives were in Kigali this week to discuss and explore ways in which social media can be used to effectively drive tourism growth across Africa.
Qantas chatbot launches on Facebook
Qantas has launched Qantas Concierge, a Facebook Messenger bot that gives customers in the United Kingdom personalised travel inspiration.
Qantas Concierge chatbot launches on Facebook Messenger
Qantas has launched Qantas Concierge, a Facebook Messenger bot that gives customers in the United Kingdom personalised travel inspiration. Following a successful roll-out in Australia in February, the launch of the bot in the UK forms part of Qantas’ strategy to give customers faster responses and more relevant information through easily accessible channels.
Cheapflights launches Facebook Messenger chat service
Cheapflights has launched Cheapflights Chat, an interactive bot utilising Facebook’s new Chat SDK. The proprietary technology will enable the social network’s massive global community to use its popular Messenger platform to search for flights and other travel-related information, before linking them to the Cheapflights website where they can continue to search or move off on to the next stage of the booking process.
Facebook and Google to speak at WTM 2013
World Travel Market 2013, the leading global event for the travel industry, has an impressive line up of social media speakers including senior executives from Facebook and Google.
TripAdvisor launches new Facebook app for businesses
TripAdvisor has announced a new app that gives hospitality business owners a quick and easy way to enhance their Facebook Pages with reviews, awards and other TripAdvisor content. The TripAdvisor App for Facebook, which is available immediately, is designed to help businesses attract more guests with traveller feedback and is an expansion of the popular TripAdvisor widgets.
Amtrak guest rewards® launches new facebook app
Amtrak Guest Rewards® announced the launch of a new application that enables members to connect their Amtrak Guest Rewards account to Facebook for a more convenient and rewarding experience.
A virtual invasion of the Cape
Cape Town in South Africa is expecting a massive influx of extra visitors in the next three months without many of them actually going to the city in real life (as yet). These will be virtual visitors experiencing the delights of the Cape via a world-first Facebook-based travel app.
Europcar increases Facebook ‘likes’ through social media competition
Europcar the leader in car hire services in Europe for leisure and business users, has reported a significant increase in its social media awareness as a result of its innovative Caraoke competition.