TUMI, the iconic luggage and travel accessories company, is delighted to announce their exclusive partnership with Hotel Cafe Royal, one of the founding properties of The Set Collection. Together, they are pioneering a one-of-a-kind ‘Laundered Luggage’ service, designed to take the service Hotel Cafe Royal’s esteemed guests receive to the next level.
Under this unique partnership, suite-level guests of Hotel Café Royal will be treated to a personalised ‘Laundered Luggage’ service, which encompasses a deep cleanse and a meticulous fault check of their luggage, following the exceptional brand standards of TUMI. Following this process, guests’ luggage will be promptly delivered to their suites, complete with a note detailing the services performed. Guests arriving with TUMI luggage and availing themselves of this service will also receive a complimentary TUMI electronics bag (valued at £55) as part of this refreshing service.

Beyond this quality cleaning service, guests will also have access to the VIP expedited repairs service at TUMI’s flagship store located on Regent Street, moments away from the grand entrance of Hotel Café Royal. Furthermore, as part of this exclusive partnership, guests who may have the misfortune of losing their luggage or simply wish to purchase a new case for their trip will have access to a private shopping experience in the comfort of their own suite for their utmost convenience.

The ‘Laundered Luggage’ partnership between TUMI and Hotel Cafe Royal sets a new standard amongst its competitors in luxury hospitality and travel, providing guests with unparalleled convenience, personalisation, and peace of mind.

Alex Wilson, Brand Director at TUMI, expressed equal enthusiasm for this partnership, stating, “We are delighted to collaborate with Hotel Cafe Royal to provide an elevated travel experience for our valued customers. The ‘Laundered Luggage’ service exemplifies TUMI’s commitment to delivering premium quality and service at every stage of our customers’ journeys.”

Guillaume Marly, Managing Director at Hotel Cafe Royal says, “By partnering with TUMI, we are delivering a tailored and sophisticated experience to our discerning guests, ensuring that their travel needs are met with the utmost care and attention to detail so that they are able to continue their travels without interruption, from the moment they check-in and beyond.”

Guests at Hotel Cafe Royal’s suite-level accommodations can soon expect to embark on their travels with luggage that is not only impeccably clean and fault-checked but also primed for an unparalleled shopping experience and quick, efficient repair services. The ‘Laundered Luggage’ partnership is set to launch on 30th November 2023 indefinitely and will be available exclusively to Hotel Cafe Royal’s suite-level guests staying a minimum of three nights.