According to official reports, last year shared airport transfers exceeded 2 million in top destinations such as Cancun, Riviera Maya, Paris, Orlando, the Balearic Islands, Greek Islands, Miami, and Phuket. Servantrip, the world’s leading B2B tours, activities and transfer platform, announces that this summer the trend will continue to rise, underscoring the growing popularity and demand for shared transfer services among travellers.

As this season rolls in, Suntransfers, one of Servantrip’s partners, also reports high demand in short-haul beach destinations, particularly in the Canary and Balearic Islands, the Spanish coasts, Portugal, the Italian coast, Madeira, Greece, Turkey, Croatia, Malta, Morocco, Egypt, Bulgaria, Cyprus, as well as European urban destinations such as Paris, Krakow, and Sofia, and long-haul beaches like the Dominican Republic.

Servantrip calls on B2B sellers to embrace not only private transfers but also shared transfer services that cater to a diverse range of customers seeking efficient and reliable transportation to their chosen destinations. Depending on the selected service, these transfers can take place in buses or vans, offering multiple stops or faster routes with fewer stops. To guarantee a successful shared airport transfer, Servantrip recommends the following tips when travel agencies, tour operators, and OTAs organise them for their guests:

Planning: Book transfers well in advance to ensure availability, especially during peak seasons or in busy destinations.
Meeting Point: For a smooth operation, recommend that your clients carefully read the instructions on their voucher to identify the meeting point at the airport and understand the pick-up procedure.
Routes and tops: To be prepared for longer travel times due to additional stops at various hotels or tourist spots. Some services offer faster transfer options with fewer stops.
Baggage: Review the provider’s baggage policies. Check if there are restrictions on the amount and size of luggage allowed, and whether special equipment (such as sports equipment or musical instruments) can be carried, along with any additional charges.
Contact Information: Provide a valid and accessible telephone number during your guest’s trip for the transfer company to contact you in case of any unforeseen circumstances.
Waiting Time: Shared transfers entail waiting while other passengers are picked up. Plan your schedule accordingly to ensure a timely arrival at your destination.
Manuel Núñez, CEO at Servantrip, anticipates an unprecedented success for the summer of 2024, driven by the increasing demand for transfer services. “The surge in demand for shared airport transfers reflects a growing trend among travellers seeking cost-effective and reliable transportation options ” said Núñez. “We are committed to providing the best travel experience with high-quality service and flexibility to meet the needs of our clients. By offering shared transfer services that exceed 2 million transfers annually in top destinations, we ensure that travellers can enjoy a seamless journey from the airport to their destination. Our focus remains on enhancing customer satisfaction through meticulous planning, clear communication, and adaptive services that cater to a wide range of traveller needs.”

Suntransfers, a leading shared transfer company and Servantrip partner, emphasises the importance of managing dynamic content to ensure tailored instructions for each meeting point. Giorgio Valenti, Head of Sales advises: “Agents offering airport transfer services should always include the client’s contact number in the booking. This enables direct communication between suppliers and the customer service team in case of need. Given that airport transfers are the first service customers receive upon arrival at their destination, ensuring a positive experience is crucial. Agents should understand the workings of the gateway to effectively advise and address any questions from their customers.”