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Phan Ing Pai takes up Onyx leadership role in China

Phan Ing Pai takes up Onyx leadership role in China

Onyx Hospitality Group has announced the appointment of Phan Ing Pai as vice president, operations, for Greater China.

Based in Shanghai, Phan will report to Gina Wo, head of Greater China for the hospitality group.

Phan will be responsible for leading the operations team in the Greater China region, providing support to all operational properties across the region and ensuring all properties are in line with the group’s established operational standards.

He will also work closely with the sales and marketing team by offering commercial support to the property teams, ensuring optimum hotel performance and business returns.

This appointment is part of the group’s effort to enhance its capabilities and support in Greater China, one of the fastest-growing geographical regions and a key market for Onyx’s global development strategy.


Over the past nine months, Onyx has secured several significant China development wins, including a China-wide strategic partnership with Sincere Holdings Group.

Amari, the company’s flagship hotel brand, also launched its first hotel in China in 2017 with the opening of Amari Yangshuo.

Earlier this year, Onyx announced the creation of a new Greater China regional base in Shanghai, laying a solid foundation for the strategic development in the horizon.

Phan brings to Onyx over 20 years of experience in the hospitality and serviced apartments industries and a deep understanding of the Chinese market.

He spent the past 14 years in China, where he held senior level positions with Swiss-Belhotel International and Frasers Hospitality.

“I am very excited to be joining a fast-growing group of such scale and firm commitment towards the China market,” said Phan.

“China is a fertile ground for opportunities which could drive 30-45 per cent of our growth in the long run.

“Taking the lead in operations for Onyx in the Greater China region is a challenging yet wonderful opportunity.”