One year after world class corporate travel services company Hogg Robinson Group (HRG) launched its Return on Investment (ROI) guarantee, those clients who signed up to the programme continue to benefit.
HRG is the only travel management company (TMC) to offer an ROI programme, which guarantees clients receive five times return on what they spend on air, hotel and car hire negotiations. ROI is measured by customized targets agreed by HRG and the client, which incorporate both year on year savings and current marketplace rates.
The ROI guarantee was implemented and is managed by HRG Consulting, a division of the company that delivers an innovative travel procurement consulting service. HRG announced the programme’s continued success at the Business Travel and Meetings Show (Earl’s Court, 8 – 9 February 2011).
Paul Dear, Director of HRG Consulting says, ”We understand that a client employs a consulting firm to deliver strong return on investment and that is why we decided to put our money where our mouth is by guaranteeing a considerable ROI. We are very pleased with the success of the ROI guarantee during the programme’s first year. It clearly demonstrates HRG’s strong negotiation and management skills. I am confident that we will continue to bring cost savings to our clients’ travel spend so that they can focus on other aspects of their business.”
HRG Consulting’s client base expanded greatly over the last 12 months and many new and existing HRG clients opted for the consulting guarantee. The programme reduces the number of perceived risks in investing in consultative services, as the return generated is clear and guaranteed.