Breaking Travel News
Hoppen revamps British Airways spas at London Heathrow

Hoppen revamps British Airways spas at London Heathrow

British Airways travel spas have unveiled a stylish new look and an elevated treatment menu.

Interior designer Kelly Hoppen has partnered with the flag-carrier and Elemis to refresh the Heathrow travel spas, transforming the travel sanctuary with her trademark style.

All new soft furnishings including curtains, rugs, cushions and throws have been handpicked by Hoppen for customers to enjoy as they relax and rejuvenate before, during and after they travel.

The Elemis spas have launched a new treatment menu with complimentary 15-minute treatments, including a muscle ease back massage and deep scalp massage, as well as Elemis Biotec add-ons promising greater benefits to skin, body and wellness.

The new treatment menu focuses on luxury skin and body care with personalised treatments for sleep, relaxation and mindfulness, while new state-of-the-art equipment has been installed in the spas to enhance the treatment menu and the customer experience.


Hoppen said: “As someone who has worked in hospitality design for many years now, I want travel to be an experience from start to finish, and I am thrilled to have worked with British Airways and Elemis to redesign their travel spa at Heathrow airport.

“For me, a spa should be a sanctuary, and it was important to create a calming space where you can completely step away from the rush of the airport activity, and truly unwind before boarding your flight.”

Now in its twelfth year, the Elemis British Airways spa partnership continues to offer British Airways customers the very best in innovative, personalised skin therapies.

Carolina Martinoli, British Airways director of customer experience, said: “We are thrilled to be able to offer our customers an exclusive new treatment menu in new sophisticated surroundings to ensure they feel relaxed and refreshed when they fly.

“We are constantly looking at ways to improve our customers’ experience and we are delighted that our partnership with Elemis and Kelly Hoppen is playing a part in that.”

The new-look spa and treatment menu is available to passengers flying in First and Club World, as well as Executive Club Gold Members on long-haul routes, at the British Airways spas in Heathrow terminals five and three.

Terminal seven at JFK in New York will benefit from the revamp later in 2019.