DFDS Seaways holds on to crown at World Travel Awards
DFDS Seaways has been named Europe’s Leading Ferry Operator at the European Gala Ceremony of the World Travel Awards, which took place in Antalya, Turkey.
It is the seventh consecutive year that the ferry company has been recognised for its outstanding service at the World Travel Awards.
The 2013 World Travel Awards are recognised worldwide as the ‘Oscars’ of the travel industry and the premier industry awards programme, with the winners decided by votes from travel industry professionals and consumers.
The cruise and passenger ferry firm fought off competition from rival firms Brittany Ferries, Color Line and P&O Ferries.
The award winning ferry company puts its success down to its quality onboard offering with restaurants, bars, live entertainment, Kids’ club and exceptional customer service.
The operator also offers a comprehensive passenger route network, which incorporates six routes from the UK to Europe, via Dover-Dunkirk, Dover-Calais, Newhaven-Dieppe, Portsmouth-Le Havre, Newcastle-Amsterdam and Harwich-Esbjerg providing a gateway to Europe.
Max Foster, passenger director, DFDS Seaways, commented: “The cruise and passenger ferry market is very competitive and we strive to deliver outstanding customer service on every sailing. We feel very proud to be recognised by the World Travel Awards for the seventh consecutive year, which is a great endorsement of the high standards we adhere to and the enormous effort of our hard working staff.
“Passengers’ holidays start as soon as they board a DFDS Seaways ferry and we will continue to invest in our vessels and services to ensure we are providing the very best service.”
The World Travel Awards, founded in 1993, acknowledge, reward and celebrate excellence across all sectors of the global travel, tourism and hospitality industry.