FORT WORTH, Texas - American Airlines has launched AA.com® en Español, a Spanish-language travel website specially tailored to serve the needs of the Latin American market.
FORT WORTH, Texas - American Airlines has launched AA.com® en Español, a Spanish-language travel website specially tailored to serve the needs of the Latin American market.
In addition, customers can plan, reserve and purchase electronic tickets through the new Express Ticket Service, a faster, more convenient system which allows customers to hold a reservation booked on AA.com® for 24 hours and then complete the transaction by calling a local American Airlines reservations office.
“Through AA.com® en Español, we are able to better serve our Latin American clientele by communicating with them in Spanish via the Internet. Close relationships and superior service are cornerstones of our success in Latin America and the Caribbean, and we are delighted to offer this business enhancement throughout the region,” said Peter J. Dolara, senior vice-president of American Airlines for Miami, the Caribbean and Latin America.
American Airlines is the world’s largest carrier. American, in concert with American Eagle and theAmericanConnection regional carriers, makes up the American Airlines network. Together, they serve more than 250 cities in 41 countries and territories with approximately 4,400 daily flights. The combined network fleet numbers more than 1,100 aircraft. American Airlines is a founding member of the oneworld alliance.
The award-winning American Airlines Web site, http://www.aa.com, is recognized as one of the largest e-commerce sites on the Internet (Media Metrix). A recent study by PhoCusWright showed that AA.com is the fastest growing airline Web site among the nine major U.S. airlines. The AA.com site was recently named one of Yahoo! Internet Life’s “10 Most Popular Travel Sites,” and received an “Outstanding Web site” WebAward from the Web Marketing Association. Customers who log in with an AAdvantage Travel Awards Program number and password receive personalized news, information and specials, including Net SAAver & Special OffersSM, the best place to find fare sales, AAdvantage bonus offers and discounted vacation packages online. In addition, the site offers online management of AAdvantage accounts, award booking and proactive flight-status notification by voice or text message via a variety of communication platforms.
——-