Galileo is announcing a new ‘surcharge guarantee’ which aims to protect travel agents from fuel and security charges often imposed after bookings have been made.

The current situation means agents’ commission is often reduced once the additional charges have been deducted.

“From now on, agents have the simple guarantee that the surcharges they see are the surcharges they pay,” said Patrick Lukan, County Manager for Galileo UK. ” There will be no surprises after they have issued the ticket.”
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