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Post hurricane riviera back in business

Iberostar hotels says that the resorts located in Playa Del Carmen and Playa Paraiso on the Riviera Maya in Mexico are open and welcoming guests. 

Iberostar Hotels & Resorts executives have assessed the damages, workers have completed almost all the repairs and the sales managers are currently working with travel agents, tour operators and wholesalers to restore business as usual.

None of the six hotels in the Riviera Maya suffered any severe damage and all repairs will be completed in time for the holidays. Quick and efficient clean-up, as well as an exceptional staff, leant a helping hand in recovery efforts. All six Playa del Carmen and Playa Paraiso resorts expect to be fully booked for the Christmas/New Year’s holiday period.
Iberostar Tucan and Iberostar Quetzal, both in Playa del Carmen, are both fully operational. The four hotels that make up the Iberostar Playa Paraiso complex, Iberostar Paraiso Beach, Iberostar Paraiso del Mar, Iberostar Paraiso Lindo and Iberostar Paraiso Maya, are currently operating with 85 percent of their guest rooms available and with just a few changes in services.
The theater shared by Iberostar Paraiso Beach and Iberostar Paraiso del Mar is set to re-open on December 20th.  In the meantime, guests may enjoy shows and nightly entertainment at the Iberostar Paraiso Lindo Theater.

The Italian and Oriental specialty restaurants as well as the buffet at Iberostar Paraiso Lindo are closed for repairs but are expected to re-open before Christmas. In the interim, guests will have full access to all the restaurants at Iberostar Paraiso Maya. 

The Playa Paraiso Convention Center is expected to be fully operational by mid-December and the new P.B. Dye Playa Paraiso Golf Course is now open and continues to impress golfers from around the world with its’ world-class layout, challenging fairways and outstanding greens.


“The hotels located in Playa del Carmen and Playa Paraiso along the Riviera Maya weathered the storm with minimal damage and, as a result, were able to continue to host our valued guests throughout the recovery period,” said John Long, Vice President of Sales and Marketing.

“Tremendous efforts by our outstanding staff allowed the hotels to successfully operate during and after the storm. We are grateful to have such a caring and dedicated workforce and have received a tremendous outpouring of gratitude from guests that remained at the hotels.”
“Iberostar Hotels & Resorts housed more than 4500 guests throughout the storm and we would like to acknowledge and commend their patience and cooperation that, in turn, helped ease the implementation of hurricane procedures for the hotels’ staff,” stated Long.
Iberostar Hotels & Resorts, a Spanish-owned hotel company, offers guests first-class accommodations and the convenience of an all-inclusive vacation.

Located on the best beaches of the Caribbean, Iberostar Hotels & Resorts incorporate the area’s natural environment and local culture. Designed with leisure travelers in mind, a wide variety of daytime and nighttime activities, dining and entertainment options are available.