Midwest tops Zagat survey
The 2005 Zagat Air Travel Survey has
rated Milwaukee-based Midwest Airlines as Top Domestic Airline, marking the
fifth consecutive time the airline has ranked #1, garnering the top spot in
every survey since its inception in 1990.
Timothy E. Hoeksema, the airline’s chairman and chief executive officer,
called the top rating a testament to the hard work of the airline’s employees.
“For over 21 years, Midwest has delighted customers with tangible comforts
such as wide-leather seats and baked-onboard chocolate chip cookies, delivered
by the best people in the business. Even in difficult economic times, our
employees understand the value of each interaction with our customers, and do
everything they can to deliver on our promise of ‘The best care in the air.’”
He added that the announcement comes on the heels of other very positive
achievements for Midwest throughout 2005, including wide-ranging schedule and
service enhancements, strong load factors, the launch of several new markets
—including the recent additions of nonstop service between Kansas City and
Orlando, Pittsburgh, San Diego and Tampa—and the airline’s “Best Domestic
Airline” award from Travel+Leisure.