Choice Hotels Europe has launched a uniquely flexible Meetings and Conference cancellation policy. Specifically aimed at the smaller meeting or event, the new policy has been designed to reflect the trend for shorter lead times in conference bookings.The cancellation policy is
meeting facilities at over 90 Comfort, Quality, Sleep Inn and Clarion hotels throughout the UK and applies to meetings of 25 delegates or less.
á 40% charge will apply for cancellations between 20 and 12 weeks
event. There will be no cancellation charge if a meeting is re-booked
within six weeks of the original event date
á 75% charge will apply for cancellations between 12 and two weeks before
an event. There will be no cancellation charge if a meeting is
within four weeks of the original event date
á 90% charge will apply for cancellations less than two weeks before
an event. There will be no cancellation charge if a meeting is re-booked
within two weeks of the original event date.
Commenting, Jacqui Kavanagh, business development director from Jigsaw
Conferences, and marketing representative for the HBAA (Hotel Booking
Association) said: “I am delighted to see Choice Hotels Europe
embracing the change and trends in business and working in a progressive and
flexible way, to support rather than penalize companies for the fast pace of change.
The HBAA whole heartedly support initiatives such as this, which enhances
professionalism in our industry.”
Stuart Leven, director of sales and marketing from Choice Hotels Europe said, “Having listened to our customers needs, we believe this new
cancellation policy will assist the meeting organiser considerably.
Companies can be rest assured in the knowledge that business placed,
not necessary be lost if circumstances force the event to be
cancelled. The new cancellation policy is all part of our “Commitment to Excellence”
for our customers, which is being well-received in the market place.”