The Carlyle Hotel has gone live with IDeaS. The Carlyle is utilizing IDeaS to maximize RevPAR and profitability within the white hot New York hospitality market. The Carlyle is part of the Rosewood family of hotels.
“When a market rebounds with the intensity we have seen in New York taking a look at solutions that can help leverage the opportunity becomes a strategic requirement,” said Marcie Leiberman, Hotel Manager of the Carlyle. “It’s very exciting to empower my team with the technology to support revenue based decisions without compromising guest satisfaction. I am especially impressed with IDeaS ability to add guest profile values that work in conjunction with the revenue decisions. On top of that IDeaS is very easy to use, much more so than other products we have tried. We are delighted that we, as a team, can quickly and dynamically see how the hotel it is performing in to the future. “
“On a daily basis, IDeaS provides a clear method to help us make the right decisions for our business,” added Greg Dinella, Director of Finance for the Carlyle. “We are delighted that IDeaS is assisting us to move into a more rate competitive position within the marketplace.”
The Carlyle is the 4th Rosewood property to install IDeaS. The others are The Mansion on Turtle Creek and Hotel Crescent Court in Dallas, and Caneel Bay on St. John, US Virgin Islands.
“It’s been very exciting to work with the Carlyle. Their focus on leveraging technology to find new ways to meet their business objectives has enriched IDeaS relationship with them and helped it evolve into a true partnership,” said Joseph Martino, Senior Vice President for IDeaS.