Of the hundreds and hundreds New York
City hotels, The Lowell with just seventy guest rooms, edges out stiff
competition to land the top ranking in Manhattan for “Best Service” in
Travel + Leisure magazine’s annual reader survey. The magazine’s globe trotting readers recognize the distinctive and
personal service to which The Lowell staff dedicates themselves each and
every day. With a genuine passion to provide the best service possible,
the hotel’s team of employees is eager to indulge guests’ wishes, even
anticipate them.

Hotel guests can tailor their stay with everything from choosing the scent
of the fire in the fireplace, ordering a sketch pad and watercolors to
capture the view from their private terrace, listening to an iPod or
requesting a best-selling book. Add these features to the complimentary
wireless internet access, complimentary newspaper, fully equipped kitchens
and gourmet mini bars, and it is obvious why The Lowell was the only hotel
among the hundreds in New York City to be ranked in the survey’s top ten
for “best service.”

“We are truly honored to receive this award,” said General Manager, Heiko
Kuenstle. “The readers of Travel + Leisure are among the world’s most
savvy travelers with sophisticated tastes, so it is a privilege for The
Lowell team to be recognized by this discriminating audience.”

The Travel + Leisure 2005 World’s Best Service awards are based on more
than 400,000 evaluations, where readers rate the quality of service at
hotels around the world.
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