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oneworld Goes Paperless

oneworld has put in place interline e-ticketing (IET) links between all members of the grouping. The final connection between the 28 pairs of partners has just been implemented - between Aer Lingus and LAN.
Interline e-ticketing offers passengers considerable advantages. It makes connections between flights by different airlines smoother, easier and more reliable, and reduces the time and hassle involved in rebooking from one carrier to another, should that be needed for any reason.

Customers have no traditional paper ticket to lose or risk having stolen, checking-in is quicker and smoother, and they have access to the speed and convenience of new automated features, like self-service or internet check-in, helping eliminate queues at airports.

e-tickets and interline e-ticketing also provide millions of dollars a year in savings for the airlines, with IATA, the world airline association, estimating that electronic tickets cut costs by around US$9 for each paper ticket eliminated. On that basis, with more than seven million passengers a year transferring between oneworld partners, the alliance’s IET programme stands to save the eight member airlines some US$65 million a year.

oneworld Managing Partner John McCulloch said: “oneworld was created to make travel to more places more easy for more people - and completion of interline e-ticketing links between all our member airlines is a significant landmark towards that goal. It makes travel throughout oneworld’s unmatched worldwide network simpler and smoother for our customers - while also cutting costs considerably for our member airlines.