Breaking Travel News

Velocita Preferred Wireless Provider for AAA

Velocita Wireless, L.P., a
leading provider of wireless data connectivity for mission-critical
applications, has entered into a preferred supplier agreement with AAA
(American Automobile Association), North America’s leading provider of
automotive and leisure travel services to more than 47 million members. Under the terms of the agreement, Velocita Wireless will market its
wireless data communications services, in conjunction with AAA, to local
AAA clubs utilizing computer-aided dispatching systems. The
Velocita-enabled dispatching solution will enable local clubs to increase
productivity in their call centers as well as improve the road service
experience for tow truck operators and the members they service.

“We are pleased to continue providing AAA, a widely recognized market
leader, with the high-throughput, always-on wireless network connectivity
that enhances the overall value and performance of their dispatch system,”
said Charles Nelson, president and chief executive officer of Velocita
Wireless. “Their network of affiliated local clubs dispatched more than 11
million road service calls with Velocita in 2004, allowing service
providers to enter service information and billing details directly into
club records systems, at roadside. Our ability to provide this real-time
capability has resulted in AAA realizing more efficient customer care
management and reduced club administration expenses.”

“As part of our continuing commitment to provide AAA clubs and their
members with the utmost in service, convenience and network performance,
we are delighted to have Velocita Wireless as a preferred automotive
supplier,” said Marshall L. Doney, vice president, AAA Automotive. “Their
always-connected, dedicated wireless data dovetails with AAA’s two-way
radio dispatch system and will help AAA clubs retain the most reliable and
secure road service communication network in the industry.”