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Travelocity and Carlson Hotels to Launch Merchant Hotel Connectivity Platform

Carlson Hotels Worldwide
has become the first Travelocity
merchant hotel partner to implement the latest advances in Travelocity’s already industry-leading merchant hotel platform.Carlson Hotels Worldwide now automatically “pushes” updated merchant rates and availability to Travelocity whenever there are modifications, thus eliminating the need for Travelocity to query or “cache” this information from Carlson’s computer reservation system.

“We are proud to launch the next generation of seamless connectivity between online intermediaries and hotels with Carlson Hotels Worldwide—an original partner of the Travelocity merchant hotel program,” said Josh Feuerstein, vice president of hotels for Travelocity. “Travelocity was the first major online travel site to offer hotels the choice of using our fully automated two-way CRS cache platform or of managing rates in the Travelocity extranet. We have now taken our CRS connectivity to the next level with our ‘third generation’ solution, and we are looking forward to introducing the rest of our hotel partners to this newest development.”

The Carlson Hotels Worldwide brands included in the next generation connectivity implementation range from the luxury, upscale and mid-tier segments, including Regent(R) International Hotels, Radisson(R) Hotels & Resorts, Park Plaza(R) Hotels & Resorts, Country Inns & Suites By Carlson(R), and Park Inn(R).

“It’s important that our customers receive the most accurate, up-to-date booking information available whenever and wherever they shop our properties,” said Christine Brosnahan, vice president distribution and reservation services for Carlson Hotels Worldwide. “We know a favorable booking experience is the first step in a successful hotel stay, and Travelocity is a great partner to help us accomplish this task easily and efficiently.”