For the third consecutive year, Canadian travel agents have selected Galileo Canada as their favourite global distribution system (GDS) in the Canadian Travel Press/Travel Courier “Agents’ Choice Awards” survey for 2004. Now in its fifth year, this survey polled travel agents across Canada asking them to identify their favourite travel industry suppliers from 15 categories, including their favourite GDS.“Galileo Canada is a truly integral, value-added business partner,Êproviding our agency with first-rate products that simplify ourÊend goal of supplying customers with the best available rates and packages,” said Kokie Mehta Wyman,Êpresident of World Journeys Ltd.Ê “By providing such innovative technology and service that evolves with the ever-changing industry, GalileoÊultimately enables us to successfully manage our operations to increase transaction efficiency for a total lower cost, resulting in a win-win scenario for our agency and our customer base.”Ê
“However, possibly the best part of being with Galileo is the fact that when a new product is launched, they have the back-up of their trained ‘help and support’ desk that is efficient and available within minutes to cater to all of our questions.ÊThis unique combination of forward-thinking products and support to implement them is the greatest tool for agents in this increasingly techno world.Ê A guaranteed sale for us,” added Wyman.
“We’re delighted to receive this recognition for the third straight year from our highly valued travel agency partners,” said Mitch Gross, executive vice president and managing director for Galileo Agency Services, The Americas. “With initiatives like Galileo Optimal ShoppingSM, Canada Business BuildersSM and Galileo NetFaresSM, which we’ve recently launched, along with access to specially-negotiated rates, exclusive content and inventory from leading brands such as Starwood and Marriott Hotels, Galileo agents benefit from the entire Cendant asset portfolio.”Ê
This year’s 5th annual Agents’ Choice Awards is the largest travel agent survey in Canada, garnering 1,503 ballots, up 12 percent from last year. The survey was published in Canadian Travel Press and Travel Courier from January to the end of April 2004, as well as online at www.travelpress.com.Ê The results are completely and entirely reflective of the votes received from travel agent respondents.