American Airlines and British
Airways, the two largest oneworld Alliance partners, have launched
interline electronic ticketing. Customers can use a single electronic
ticket (e-ticket) when their itineraries include travel on American
Airlines and British Airways. This implementation is yet another step
toward oneworld becoming by year’s end the first global alliance to offer
the convenience of interline e-ticketing among all member airlines.
Passengers with e-tickets also have the ability to rebook between American
Airlines and British Airways without having to obtain a paper ticket
first. Previously, customers with e-tickets were required to convert to a
paper ticket before transferring between carriers. Interline e-tickets can
be issued by AA and BA through their respective reservation centers, and
at airport locations, ticket offices, and travel agencies.

In addition to British Airways, American has interline e-ticketing with
four other oneworld partner carriers—Cathay Pacific, Finnair, LanChile
and Qantas. Within a few weeks, American plans to implement interline
e-ticketing with oneworld partners Iberia and Aer Lingus.

American now offers interline e-ticketing convenience with 18 carriers,
including most of the larger U.S. airlines—Alaska Airlines, America
West Airlines, American Trans Air, Aloha Airlines, Continental Airlines,
Delta Air Lines, Hawaiian Airlines, Midwest Airlines, Northwest Airlines,
United Airlines and US Airways. American also has interline e-ticketing
agreements with KLM and Copa Airlines.

More than 90 percent of all American Airlines customers today travel on
electronic tickets, avoiding lines at the airport. e-tickets are the key
to using American’s growing array of automated services, including the
Flight Check-In(SM) feature on AA.com, AA Curbside Check-In and the more
than 700 AA Self-Service Check-In(R) machines provided at more than 85
airports. e-tickets cannot be lost or stolen and they make changes and
refunds easier. Interline e-ticketing also enables easier transfer between
carriers should a change of airline be necessary due to weather or other
delays.

Interline e-ticketing is now in place between a quarter of the potential
pairings of oneworld partners—seven of the 28 pairs—keeping the
grouping on track to become the first global alliance to offer it between
all of its members, by the end of this year. oneworld was the first of the
global airline groupings to commit to interline e-ticketing throughout all
of its partners, some 18 months before any of its competitors made a
similar pledge.
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