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First ‘Virtual Walks’ Offered by Upscale Hotel Chain Website

Hilton Worldwide Resorts today launched new features on its website,
, making it the first upscale hotel chain
website to offer seamless 360 degree virtual walks to customers wishing to
view resorts before booking a holiday. 
Philippa Gould, Director of Product Development, Hilton International,
comments: “Buying a luxury resort holiday is a big commitment for our
guests. We are delighted to extend our total resort experience to the
holiday selection stage by enabling customers to take a virtual walk
around the many of our resorts before they decide to book. With these
virtual walks, the new special packages, ‘Our Best Rates. Guaranteed.’,
and new mini brochures and video features, we have made choosing a Hilton
resort holiday even easier. They all combine to provide customers with
easy access to a wonderful choice of holidays, to a great selection of
information and to the best available rates.”

New On-line Virtual Tours

Previously customers could view up to ten panoramic images of the resorts.
Now visitors with high-speed Internet access “arrive” at the resort with a
click of the mouse and can take a virtual walk to their room, stop to
visit the spa, check out the dive centre, the restaurants and bar or even
take a quick stroll along the beach. More than 20 of the 45 Hilton
Worldwide Resorts featured on the website offer virtual tours and the
screen size is around four times larger than an average web cam for a much
more detailed view of the resort. Hilton Worldwide Resorts expects more of
its resorts to offer this service before the end of the year. Link to to see an example virtual

New Special Packages

The new Hilton Worldwide Resorts Resort Activity Package, comprised of
three or seven night special packages, offers holidays to suit every
taste. The packages include activities and special rates at a choice of 45
exotic resort destinations. Customers can choose from packages offering
spa and well-being treatments, golf lessons, dining options, excursions,
fishing trips or water sports. Each resort offers its own unique package
and the activities included vary from resort to resort. Once customers
have taken a virtual walk around their chosen resort, they can simply
select the ‘special offers’ button for that resort and be taken
immediately to the special package details. Alternatively, customers can
download the complete Resort Activity Package price guide which details
all 45 resort packages.


Our Best Rates. Guaranteed.*

When guests make a room booking, Hilton guarantees that they will receive
the best possible rate, providing it is booked via a Hilton website,
Hilton Reservations Worldwide, or direct with a Hilton hotel or resort. If
a cheaper rate is found elsewhere within 24 hours of the booking, Hilton
will match the lower rate and will also:For hotels inside the USA, Canada,
Mexico and Puerto Rico (other than Caribe Hilton and Ponce Hilton), give
guests a US$50 American Express Gift Cheque.
For all other hotels, Hilton will match the lower rate and give guests a
rebate of US$50 or local equivalent upon check out.

The Hilton Worldwide Resorts website, designed specifically for the
leisure traveller, was originally launched in 2002 and updated by
Neuxpower in April 2004. Resorts can be found by location or by the type
of holiday experience desired, including diving, romantic, spa, golf,
family or all-inclusive.

The site also tailors pages to suit the visitor, showing spa oriented
photography to visitors interested in spa destinations and also listing
all the resorts guests have previously visited, during that session visit,
to assist them with decision making.
Visitors to the website also now
benefit from several new features including three and seven night special
packages available at 45 resorts, ‘Our Best Rates. Guaranteed.’, new mini
resort brochures and pre-arrival welcome packs to download, a new video of
Hilton Worldwide Resorts and a new on-line brochure ordering facility.