Travel Industry News Page 319
TOURISE, The Future Laboratory, and Together Group Reimagine Luxury Hospitality Through AI
Launched today at the inaugural TOURISE Summit, the ‘New Codes of Luxury: Elevating the Hospitality Guest Experience with AI’ white paper, produced by The Future Laboratory in partnership with Together Group, reveals how AI will redefine service, personalization, and the very meaning of luxury for a new generation of global travelers.
TOURISE 2025 Debuts Agentic Tourism Initiative, Pioneering the Protocol for Intelligent Travel
The Agentic Tourism Initiative was unveiled today at the inaugural TOURISE Summit, introducing the world’s first Agentic Protocol for Tourism, a universal digital framework set to transform every stage of the traveler’s journey.
Agentic AI for Hotels: Mews outlines the future of intelligent hospitality
Mews, the leading operating system for hospitality and shared spaces, has launched a new report exploring how intelligent agents will reshape hotel operations. Hospitality is entering a new stage of digital maturity, driven by agentic AI. According to the new report, Agentic AI for Hotels: The Mews Vision for AI in Hospitality, the shift from assistive to autonomous intelligence will redefine how hotels operate, learn, and deliver experiences in the decade ahead. Building on the connected ecosystem that Mews has been developing for more than a decade – and accelerated by the recent acquisition of DataChat, a leading generative AI analytics company – agentic AI will enable a new level of coordination across revenue, operations, and guest experience.
Etihad Delivers Record Nine-Month Profit
Etihad Airways has continued its record-setting performance, achieving its strongest nine-month results in history and sustaining growth across all core business areas. The performance highlights the airline’s growth, rising customer satisfaction, and continued efficiency improvements. Profit after tax reached AED 1.7 billion (U.S.$ 463 million) for the first nine months of 2025, up 26 per cent compared to the same period last year, lifting the airline’s profit margin to 8 per cent, compared to 7 per cent for the same period last year.
Malaysia Aviation Group announces appointment of new President and Group Chief Executive Officer
The Board of Directors of Malaysia Aviation Group (“MAG”) today announced that Datuk Captain Izham Ismail will be retiring from his position as Group Managing Director effective 31 January 2026, following an accomplished career spanning more than four decades with the company. In line with the Group's strategic succession plan, the Board has appointed Captain Nasaruddin A. Bakar (“Captain Nasa”) as President and Group Chief Executive Officer, a new designation succeeding the former Group Managing Director.
“The Best Way to Support Us Is to Visit Us”: Jamaica’s Minister Edmund Bartlett on Resilience
In the aftermath of Tropical Storm Melissa, Jamaica has shown once again why it is considered one of the most resilient tourism destinations in the world. Heavy rains and localized flooding affected some communities, but the island’s spirit, infrastructure, and tourism industry have remained firmly intact. In a widely viewed FOX News interview, Minister of Tourism Hon. Edmund Bartlett delivered a clear and powerful message to global travellers: “The best way to support us is to visit us.”
All-in-One PMS: The Gift that Keeps On Giving
As we prepare for 2026, hotels embracing unified, all-in-one property-management platforms are redefining efficiency, enhancing guest engagement, and building the foundation for the AI-driven future
Canada Invites Americans Into Canadian Homes With Launch of OpenHome
Destination Canada launches OpenHome, a series of bookable dinners that invite Americans to experience Canada's signature warmth and hospitality in real Canadian homes, nationwide. From Vancouver to Québec to Halifax, OpenHome hosts represent the diverse fabric of Canada, including teachers, artists, cooks, farmers, and families eager to share a meal and a moment of connection with guests.
Ministry of Tourism of Saudi Arabia and World Economic Forum Launch 'Beyond Tourism' Initiative
The Ministry of Tourism of Saudi Arabia, in partnership with the World Economic Forum, today announced the launch of Beyond Tourism, a new multi-sector initiative aimed at transforming the global tourism industry through coordinated, measurable action in sustainability, inclusion and resilience. The announcement took place on the sidelines of TOURISE, the global platform bringing together public and private sector leaders to shape the future of tourism.
Liwa International Festival 2026: Abu Dhabi's Winter Festival in the Heart of Al Dhafra Region
'The Desert's Grand Stage', the Liwa International Festival, will return from 12 December 2025 to 3 January 2026, bringing 23 days of culture, adventure, motorsports, music, and family fun to the golden dunes of the Al Dhafra region.
MGM Grand Completes $300 Million Room and Suite Remodel, Welcoming New Era for Iconic Resort
Marking a bold new chapter in Las Vegas hospitality, MGM Grand Hotel & Casino unveils an entirely new collection of 3,969 rooms and suites in its main tower, blending sleek contemporary design with exceptional comfort. The $300 million transformation features sophisticated interiors inspired by the glamour and energy of the disco era, embracing the hotel's vibrant legacy as an icon of entertainment. Guests can now book the remodeled accommodations, which complement MGM Grand's innovative lineup of new dining and entertainment offerings.
Holland America Line Unveils Exclusive Tulip to Celebrate Dutch Heritage and Timeless Traditions
Holland America Line is proud to announce the creation of a new and exclusive tulip, celebrating the cruise line's Dutch heritage and maritime legacy. The tulip will make its official debut in April 2026, symbolizing Holland America's revitalization of its cherished traditions and the company's enduring connection to the Netherlands, where it was founded in Rotterdam in 1873.