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PhoCusWright Travel Innovators – Part II

The PhoCusWright Conference Travel Innovation Summit takes place in Orlando on Nov 17, 2009. In Part I, we took a look at the first ten travel innovators. This is the second part of an introduction to the 30 odd companies taking part in this year’s Travel Innovation Summit.


Goby ( – Boston, MA based Goby (pronounced Go-be) is a search engine that helps people find fun new ways to spend their free time. Goby creates an information model that provides semantic organization and lends structure to unstructured data. It can search, sort, filter, map, and contextualize heterogeneous web data.



GuestCentric ( – Stamford, CT based GuestCentric Systems provides an integrated platform for hoteliers that includes website design, a dynamic booking engine, reservations platform and internet hotel marketing. It gives you your own branded specialty store on the Internet where you have full control over the content, inventory and pricing.


iPerceptions ( – New York, NY based iPerceptions offers solutions which allow companies to collect feedback from actual customers in self initiated, real situations. Their webValidator Continuous Listening Solution and the iPerceptions Satisfaction Index (iPSI) help you get inside the hearts and minds of your visitors to discover the issues that matter most to them.

Language Weaver

Language Weaver ( – Los Angeles, CA based Language Weaver offers solutions and products for automated language translation. Their translation solutions are designed for organizations that need to translate large volumes of information into one or more languages, at high speed and high accuracy.


Luggage Tag ( – West Chester, PA based offers a design tool for you to personalize designs for luggage tags, which the company will then manufacture and ship to you.

Milestone Internet

Milestone Internet Marketing ( – Santa Clara, CA based Milestone Internet provides online hospitality marketing and consulting services, with complete soup-to-nuts solution for hotels, resorts, and hospitality industry for enhancing internet presence.

Mondial Assistance

Mondial Assistance ( – Paris, France based Mondial Assistance offers specialty insurance and assistance services. Their US offerings – based out of Richmond, VA – include Access America travel insurance and Event Ticket Protector insurance. Mondial also offers worldwide medical assistance and concierge services.


Tourabout ( – Sydney, Australia based Tourabout offers a travel platform called ‘The Social GDS’ where community and commerce are merged in a marketplace and organisations connect and engage directly with travellers. It exists in the Facebook and mobile environments and is integrated with Twitter.

Translations ( – New York, NY based offers website localization, software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services.


Travel Guard ( – Stevens Point, WI based Travel Guard is a travel insurance plan provider, specializing in providing travel insurance, assistance and emergency travel service plans which are distributed through virtually every distribution channel in the travel industry.

The rest of the PhoCusWright Conference Travel Innovators are introduced in Part IPart III.

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