What makes BestPrice Travel high-rated by travelers
This year marks the 8th time this striving travel company has received this prize - an outstanding achievement for a 14-year-old organization from Southeast Asia. The special thing is that since 2014, BestPrice has continuously won this award every year and was only interrupted when COVID-19 occurred. However, with many years of experience in the tourism industry and always focusing on service quality, the company immediately built an undefeated winning streak right from the first year they returned after the epidemic.
The success of the BestPrice team with the Travelers’ Choice Award comes from the fact that this team has been trying to improve and develop over the years, not only in the quality of service but also in the way they build and maintain close relationships with customers like friends, or sometimes even like family members.
On TripAdvisor’s travel forum, BestPrice Travel is in the top 8 companies providing Boat Tours & Water Sports Services in Hanoi. As of September 2024, this brand owns over 3,331 reviews with nearly 3,200 of them being Excellent - an awe-inspiring number that helped BestPrice be recognized as Travelers’ Choice this year.

BestPrice Travel has received thousands of positive reviews from worldwide travelers.
Looking through customer reviews, it is easy to see affirmations for BestPrice’s services such as “BestPrice Travel didn’t miss a beat, we received an itinerary and drivers or tour guides arrived just as stated” (Sue J), “What stood out the most for us is the incredible customer service from EVERY STAFF MEMBER” (Nancy B), “Excellent communication with the tour operator” (Stavroula V), “I would definitely book through BestPrice again” (Matthew C), or “Brilliant service from Best Price Travel” (R Taylor).

In fact, many customers remember and mention the company’s travel assistance and tour guides with compliments:
“We booked this cruise to celebrate my 50th birthday. It was absolutely amazing, thanks to Janet who assisted me in making it happen. I would highly recommend this cruise to anyone interested in seeing Halong Bay, Vietnam. Give Janet a call to make sure you have your life-changing experience.” (Jeremy Jaftha)
“Mrs. Moon arranged all the hotels, transfers, internal flights, tours, guides, etc.. so that my wife and I could enjoy Vietnam to the fullest. Communication was very fluid from the moment we started to plan the trip and we received timely instructions about how to proceed. We were very happy with the experience and we look forward to visiting Vietnam again with family and friends with the help of Mrs. Moon from BestPrice Travel.” (Miguel S)
“Our guide, Lu, was informative and made the tour engaging with interesting trivia about the villages, the plants they grow, and about the waterfalls. Leaving Sapa, they advised us to depart early due to potential traffic from landslides, especially in rainy weather. Our driver picked us up at 5:30 PM for our 8:40 PM Sleeper Train. He dropped us at a nearby restaurant, where we could relax until boarding time, which I found really thoughtful and helpful!!” (Mika L)

BestPrice Travel always focuses on customer service and personalized experience.
Not resting on their laurels, Ms. Hien Kim - General Manager affirmed BestPrice’s determination to continue its Travelers’ Choice winning streak in the following years. “This award is always our pride. It is the effort and also the aspiration of a team with hundreds of members here. Therefore, for the TripAdvisor Travelers’ Choice Award, BestPrice’s goal is always to continue our annual winning streak. And to achieve this, we always work hard to bring the best travel experience to customers; also, continue to research, innovate, and develop new travel products, especially Vietnam country tour, to meet the travel trends of tourists around the world.”
 
To celebrate the victory of the Travelers’ Choice Award this time, BestPrice Travel has launched a series of extremely attractive promotions for customers who book their services in 2024.

● For old friends: US$100 discount for full-package tours with a value from US$1000, applicable for bookings until December 31, 2024.
● For new fellows: apply code BPTRIPAD24 to receive a free Hanoi food tour all overnight cruise bookings and full-package tours.
(Please contact BestPrice Travel for more details about this promotion’s policy)

About BestPrice Travel
Founded in 2010, from a team of less than 5 members, after 14 years of development, BestPrice Travel is currently one of the leading prestigious travel companies in Vietnam and is gradually gaining its position in the Southeast Asia market. The company owns branches throughout the Indochina region and most recently opened a branch in Australia to deliver better service to tourists from this market. In addition, according to the company’s strategy to bring the brand closer to the target customer groups, in 2024, BestPrice will open another office in the United States for support and customer care.

The company is currently one of the best travel service providers in destinations such as Vietnam, Cambodia, Thailand, and Laos. Serving mostly English-speaking tourists, BestPrice Travel’s customers are usually from Australia, the United States, India, Europe, and some neighboring countries such as Singapore, Malaysia, and the Philippines. To serve target customers from different markets better, the company provides a huge number of tourism products that suit the different demands of each target market. This difference mainly comes from the needs of service type, price, length of stay, destination, culture, cuisine, and even seasonality.

Meet the humans of BestPrice Travel at the head office in Hanoi, Vietnam.
Its typical products include Halong Bay Cruises, Mekong River Cruise, and full package tours in Indochina (including all short and long-term tours, which can be separated or combined countries) with the main travel purposes of leisure, soft adventure, and MICE tourism.

In addition, BestPrice also provides travel services such as visa, hotel, transfer, and domestic and international flights (only available for destinations where the company provides travel services) at competitive prices, sometimes even better than the OTAs familiar to tourists. However, the company declares that it does not focus on selling super cheap services but on providing the best services at the best prices.

As a long-standing service provider in Southeast Asia, BestPrice Travel’s advantage lies mostly in the quality of its services - which is also the essential factor in convincing tourists around the world to buy the company’s products. Most customers choose BestPrice because they have had a perfect shopping experience here with enthusiastic and timely 24/7 support from travel consultants along with their local expert-level understanding of the destination. Moreover, customers’ decision to return or recommend the company’s services to friends and relatives depends on their outstanding service experience here as in their compliments not only on TripAdvisor but also on other travel forums.

Contact Information
● Website: https://www.bestpricetravel.com/
● Email: .(JavaScript must be enabled to view this email address)
● Hotline/Whatsapp: +84 904 699 428
● Head Office: 57 Tran Quoc Toan St., Tran Hung Dao Ward, Hoan Kiem Dist., Hanoi,
Vietnam
● HCMC Branch: 21 Bui Thi Xuan St., Ben Thanh Ward., Dist.1, Ho Chi Minh City, Vietnam
● Thailand Branch: 314/1, 3rd floor, Rama 9 Soi 17, Rama 9 Rd., Bangkapi, Huaykwang,
Bangkok, Thailand
● Cambodia Branch: #0107, Wat Bor Rd., Wat Bor Village, Sangkat Sala Kamreuk, Siem
Reap, Cambodia
● Australia Branch: Suite 20.01 68 Bit Street, Sydney, Australia

What is the TripAdvisor Travelers’ Choice Award
Formerly the Certificate of Excellent, the Travelers’ Choice is awarded for only 10% of travel agencies/services providers (such as hotels, restaurants, and activities) available on TripAdvisor - the most reputable travel forum in the world.

Usually, this award is divided into categories such as Destinations, Beaches, Hotels, Things to Do, and Restaurants - the main factors that influence any tourist’s travel experience. Additionally, within these categories, award-winning businesses are also listed in smaller categories. For example: with Destinations, they will be divided into Travelers’ Choice with the Top/ Trending/ Natural/ Food/ Culture/ Honeymoon/ Sustainable options.

To be honored with this title, the brand must have consistently received excellent reviews from customers on the forum for 12 consecutive months. However, to be eligible for this award,
businesses must have been listed on TripAdvisor for at least 1 year and have secured the necessary number of reviews.

What makes the Travelers’ Choice Award prestigious is not only the TripAdvisor brand but also its transparency. Because the ranking is based on customer reviews of service quality and experience value, as well as TripAdvisor’s review mechanism based on the accuracy and objectivity of the reviews allowed to appear on the forum, this award cannot be manipulated by anyone. In other words, if a business wants to win the award, it must strive for a whole year to bring the most perfect experience to tourists, thereby receiving good reviews from its customers, and having the opportunity to compete for the prize.