Breaking Travel News

Customer Service & Experience 2022

Customer Service & Experience 2022

We are nearing the age of effortless resolution. Whilst customer expectations continue to rise, advances in automation are unlocking the path for customer service leaders to deliver a seamless, personalised and at times predictive omnichannel experience. Whilst there are going to be challenges over coming legacy systems and assumptions, an unprecedented opportunity lies before us.


Start Date:Thursday, 26th May 2022
End Date:Friday, 27th May 2022
Telephone:+44(0) 207 375 7500


San Diego Mission Bay Resort, San Diego, United States