In the consumer champion’s annual short-haul airline survey, passengers gave the budget carrier the lowest possible rating for boarding, seat comfort, food and drink, and cabin environment.
Around 1.3 million air passenger journeys were estimated to be subject to a severe delay last year, according to new Which? analysis.
In a survey of more than 3,000 budget air travellers conducted by global flight search engine, WhichBudget, the respondents overwhelmingly voted that they would like to see an end to checked bag fees. A constant minefield for passengers on cheap flights, checked bag fees have increased during the past few years, hand-in-hand with stringent size and weight regulations for hold bags and penalty charges of up to £20 per kilo for passengers found at check-in to be carrying excess weight.
Hidden fuel charges are bumping up the cost of car rental abroad by up to three times, an investigation by Which? Travel has found.