UK rail passengers lost almost four million hours to significantly delayed train journeys in 2018 – making it the worst year since records have been held, according to Which? research. The staggering level of delays – 3,928,560 hours in total – relates to 8.1 million passenger journeys and meant around 80 trains per day were significantly delayed.
Greater Manchester commuters are still enduring more delayed and cancelled trains than passengers in the busiest transport hubs around Britain after last year’s chaos on the rail network, new Which? research reveals.
In the consumer champion’s annual short-haul airline survey, passengers gave the budget carrier the lowest possible rating for boarding, seat comfort, food and drink, and cabin environment.
Around 1.3 million air passenger journeys were estimated to be subject to a severe delay last year, according to new Which? analysis.
In a survey of more than 3,000 budget air travellers conducted by global flight search engine, WhichBudget, the respondents overwhelmingly voted that they would like to see an end to checked bag fees. A constant minefield for passengers on cheap flights, checked bag fees have increased during the past few years, hand-in-hand with stringent size and weight regulations for hold bags and penalty charges of up to £20 per kilo for passengers found at check-in to be carrying excess weight.
Hidden fuel charges are bumping up the cost of car rental abroad by up to three times, an investigation by Which? Travel has found.