Which Travel News
Which? urges passengers to book direct with providers
Holidaymakers are usually better off avoiding booking sites when arranging a holiday and booking directly with a travel provider instead, according to Which?.
Travel industry critical of Sturgeon holiday comments
The Scottish tourism industry has reacted with anger to comments from first minister Nicola Sturgeon advising against booking holidays overseas next month.
Calls for new Civil Aviation Authority powers
Airlines operating in the UK have not faced a single fine for breaking consumer law on refunds, delays or cancellations since 2003, consumer organisation Which? has revealed.
Hospitality industry gives mixed response to quarantine move
Bodies from across the UK tourism industry have given a cautious welcome to a refinement of the quarantine system, but said more must be done to boost the sector.
Which? renews criticism of UK airline refunds
Ryanair, Virgin Atlantic and TUI are failing to refund passengers in agreed time frames, breaching recent commitments to the regulator, according to new research.
Which? calls for reform as refund troubles mount
People are suffering “serious financial and emotional distress” as they struggle to claim refunds for flights and holidays cancelled due to coronavirus Which? has found.
Criticism of UK quarantine plan grows ahead of launch
A chorus of criticism from the hospitality industry has greeted confirmation the UK will introduce quarantine measures from next week. Home secretary Priti Patel underlined the new system will be implemented on Monday, with all arrivals in the country expected to self-isolate for 14-days.
Which? calls on CAA to do more in refund battle
Consumer organisation Which? has urged the Civil Aviation Authority to do more to force airlines to offer timely refunds for cancelled flights in the wake the coronavirus outbreak.
UK travel insurance market contracts in wake of coronavirus
A significant number of the major insurers in the UK have pulled out of the travel insurance market since the coronavirus pandemic sparked travel chaos around the world, Which? has found.
New Orleans tops Which? long-haul poll
Britons have rated the Louisiana city of New Orleans as the highest-scoring long-haul city in the world to visit, beating popular destinations such as Las Vegas, Dubai and Tokyo, according to a new Which? survey.
Krakow rated best city break destination in Europe by Which?
Britons have rated the Polish city of Krakow the best in Europe for a short break, beating more well-known destinations such as Amsterdam, Rome and Paris for the third consecutive year, a Which? Survey reveals.
Manchester Airport criticised for long security queues
All three of the northern hub’s terminals had worse waiting times than rival airports – averaging 16 minutes per passenger – while in the worst-case scenario one holidaymaker reported queuing for up to 90 minutes.