Tui Group News
Which? renews criticism of UK airline refunds
Ryanair, Virgin Atlantic and TUI are failing to refund passengers in agreed time frames, breaching recent commitments to the regulator, according to new research.
TUI to close 166 retail locations across UK
TUI has announced it will close 166 stores across the UK and Ireland. In what will be seen as a major blow to the tourism industry, the travel giant said it had “accelerated” the closures as a result of the coronavirus pandemic.
TUI cancels Spain holidays from UK following quarantine decision
TUI has cancelled all British holidays to mainland Spain until August 9th in response to government decision to reintroduce quarantine procedures.
Marella Cruises cancels most of summer season
Marella Cruises has confirmed that, due to the on-going travel restrictions, it is extending its cancellations of all cruises until September 30th.
TUI adds flexible booking options for British travellers
The new policy allows holidaymakers to make one fee-free change to their booking - including the hotel and destination - regardless of whether they are affected by Covid-19.
Which? calls for reform as refund troubles mount
People are suffering “serious financial and emotional distress” as they struggle to claim refunds for flights and holidays cancelled due to coronavirus Which? has found.
TUI to offer Covid-19 cover as destination network expands
The company will be taking customers to a total of 24 destinations from August 1st, flying from a total of 12 UK airports, all subject to government guidance.
Scottish travellers rue TUI cancellation decision
A TUI decision to cancel all of its chartered flights from Aberdeen for the remainder of the summer has been greeted with shock and disappointment by the Scottish Passenger Agents’ Association.
TUI Group completes sale of Hapag-Lloyd Cruises
TUI Group has successfully completed the sale of its subsidiary Hapag-Lloyd Cruises to TUI Cruises. Hamburg-based TUI Cruises is a joint venture between TUI and Royal Caribbean Group.
TUI returns to UK screens with new ad
TUI UK is celebrating the imminent return of European summer holidays with its latest ‘Welcome Back’ marketing campaign and a new TV ad.
TUI Group raring to go across Europe
All TUI tour operators and airlines are ready to restart their businesses as travel restrictions are eased across Europe. The Balearic Islands, Greece, Cyprus, Portugal and Croatia are the focus of the first holidays.
TUI hopes to relaunch British holiday programme in July
The company is ready to take British travellers on holiday again to eight destinations in Greece, the Balearics and the Canaries from three UK airports from July 11th.