Hospitality Performance News
Hotels deploy tags to combat towel theft
Hotels are deploying new technology to combat one of the biggest expenses of room occupancy – replacing stolen towels and bathrobes. The anti-theft system uses washable radio-frequency tags stitched into towels, bathrobes and other linen which triggers an alarm if removed from the premises.
European hoteliers on an upward path to recovery
Hoteliers in Europe have seen revPAR growth accelerate each month since December last year, with September posting the strongest yet, up 16.8 percent. This enabled the region to secure a 9.5 percent revPAR rise year-to-September to €64, compared to €58 during the same period in 2009, with occupancy the main driver of growth.
2009 Review: Hospitality
The big trend in hotels this year was the move away from full-service five-star properties to budget hotels. So which players are reaping the rewards in this new age of austerity?
Joint Venture Creates HPN Global
Hospitality Performance Network (HPN) and Meetings International announced today a joint venture that will result in a rebranding as HPN Global, making the new entity the world’s most global site selection and meeting procurement company.
Be the brand in the experience economy
By John R. Hendrie, Hospitality PerformanceAnd Rick Hendrie, Remarkable BrandingPlastic utensils at a fine dining establishment? How gauche! Bright reds, Op Art, and the Rolling Stones in the background at your Spa? How disquieting! Ratty signs, unmowed grass, poorly clipped shrubs at the entrance to your resort? Nasty! Regular paper, four-ply toilet tissue, 60 watt bulbs at your eco property? No Green here! Naugahide booths at your bistro? Mighty retro! A Guest Book at your roadside diner? Really! Not on your life, you say. May we introduce you to a Brand misfired, to sensibilities affronted, to missed opportunities. And, what to do about it!