Sam, FCM’s ground-breaking Smart Assistant for Mobile is now globally live on the App Store and Google Play. Sam blends a powerful mix of artificial intelligence with the expertise of real FCM travel consultants to deliver personalised, relevant information to business travellers’ mobile devices through a chat-based interface.
Flight Centre Travel Group, including its flagship global corporate travel division FCM Travel Solutions, has reached a multi-year agreement with British Airways and Iberia meaning customers in the UK and Ireland will be exempt from the airlines’ new £8 surcharge per fare component on GDS bookings.
Billy McDonough has been named FCM Travel Solutions president for the Americas, effective immediately. This new role comes after measured and noteworthy success during his tenure as the FCM USA brand leader.
Franziskus Bumm, regional leader, FCM Travel Solutions, talks Breaking Travel News through the latest developments at the organisation and explains how winning at the World Travel Awards help when it comes to getting this message out to consumers.
FCM Travel Solutions has announced the appointment of Scott Reddie to the role of global director of account management. Reddie will be based in Philadelphia, United States of America. He has over 16 years in the travel industry and has worked across wholesale, reservations, travel media and adventure travel before moving into the corporate sector.
FCM Travel Solutions been awarded the global travel contract for ANZ Bank. General manager for FCM Australia, James Kavanagh, said of the win that it was a true organisation-wide approach, leveraging international expertise from colleagues around the world as well as a key team from Australia to secure the business.
FCM Travel Solutions has launched FCM 360, the new product suite for customers which delivers an all-encompassing travel experience. FCM 360 consists of three categories of products and services falling under: FCM 360 technology, FCM 360 travel and FCM 360 services.
FCM Travel Solutions has been awarded the accolade of Europe’s Leading Travel Management Company at the World Travel Awards 2016, for the seventh consecutive year. Announced at a prestigious ceremony held at Sardinia’s Forte Village Resort in Italy, the World Travel Awards serves to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry.