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	<title>Case Study | Breaking Travel News</title>
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	<dc:creator>Breaking Travel News</dc:creator>
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	<dc:date>2026-07-01T10:32:43+00:00</dc:date>
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		<title>BTN Launches Landmark Study on the Future of Customer Experience in Aviation</title>
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		<description>Breaking Travel News (BTN), in partnership with customer experience transformation specialists Raven, has announced a major new study into the future of customer experience (CX) in the aviation sector.</description>
		<pubDate>Wed, 20 Aug 2025 09:25:41 +0000</pubDate>
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