https://www.breakingtravelnews.com/tags/tag/asta/ Asta News en Breaking Travel News Copyright 2026 2026-04-19T10:22:42+00:00 https://www.breakingtravelnews.com/news/article/sandals-resorts-international-partners-with-asta-to-celebrate-global-travel/ https://www.breakingtravelnews.com/news/article/sandals-resorts-international-partners-with-asta-to-celebrate-global-travel/ Leading Luxury All-Inclusive Resort Company Reaffirms Commitment to Travel Advisors with Exclusive ASTA Partnership, Educational Opportunities and Advisor Incentives~ Thu, 04 May 2023 07:03:28 +0000 https://www.breakingtravelnews.com/news/article/asta-congratulates-re-elected-members-of-board-of-directors/ https://www.breakingtravelnews.com/news/article/asta-congratulates-re-elected-members-of-board-of-directors/ The American Society of Travel Advisors (ASTA) is pleased to announce its Board of Directors’ newly re-elected Directors-at-large, who will officially begin their second two-year term at the close of ASTA’s Global Convention in San Francisco in August 2022. Wed, 03 Aug 2022 10:50:11 +0000 https://www.breakingtravelnews.com/news/article/asta-announces-big-changes-to-global-convention-in-2023/ https://www.breakingtravelnews.com/news/article/asta-announces-big-changes-to-global-convention-in-2023/ The American Society of Travel Advisors (ASTA) is pleased to announce their partnership with Discover Puerto Rico to host the 2023 ASTA Global Convention (AGC) in San Juan, Puerto Rico at the Sheraton Puerto Rico Hotel & Casino and the Puerto Rico Convention Center, May 2-4, 2023. Sat, 16 Jul 2022 17:00:17 +0000 https://www.breakingtravelnews.com/news/article/asta-travel-advisors-celebrate-end-of-inbound-testing-rule/ https://www.breakingtravelnews.com/news/article/asta-travel-advisors-celebrate-end-of-inbound-testing-rule/ American Society of Travel Advisors (ASTA) President & CEO Zane Kerby issues the following statement in response to reports that the U.S. Centers for Disease Control and Prevention (CDC) will lift its requirement for travelers to test negative for COVID-19 before entering the U.S. Sun, 12 Jun 2022 03:00:35 +0000 https://www.breakingtravelnews.com/news/article/travel-advisors-speak-out-on-inbound-testing-ahead-of-senate-hearing/ https://www.breakingtravelnews.com/news/article/travel-advisors-speak-out-on-inbound-testing-ahead-of-senate-hearing/ American Society of Travel Advisors (ASTA) President and CEO Zane Kerby issues the following statement in advance of the Senate Commerce, Science and Transportation subcommittee hearing on “Reviving Conventions & Tourism Through International Travel”: Wed, 08 Jun 2022 15:00:15 +0000 https://www.breakingtravelnews.com/news/article/travel-executives-gather-at-st.-andrews-links-for-travel-masters/ https://www.breakingtravelnews.com/news/article/travel-executives-gather-at-st.-andrews-links-for-travel-masters/ The most famous golf course in the world was the backdrop for the American Society of Travel Advisors’ (ASTA) first-ever Travel Masters, held earlier this month, at St. Andrews, Scotland. Tue, 19 Apr 2022 08:30:47 +0000 https://www.breakingtravelnews.com/news/article/hillary-clinton-confirmed-to-speak-at-asta-global-convention1/ https://www.breakingtravelnews.com/news/article/hillary-clinton-confirmed-to-speak-at-asta-global-convention1/ Hillary Clinton has been confirmed as the headline speaker at the closing session of the ASTA Global Convention in Miami. This year marks a new vision for the convention with a format that will deliver education for agents in technology, marketing and sales.  Wed, 24 Apr 2013 10:20:26 +0000 https://www.breakingtravelnews.com/news/article/hillary-clinton-confirmed-to-speak-at-asta-global-convention/ https://www.breakingtravelnews.com/news/article/hillary-clinton-confirmed-to-speak-at-asta-global-convention/ Hillary Clinton has been confirmed as the headline speaker at the closing session of the ASTA Global Convention in Miami. This year marks a new vision for the convention with a format that will deliver education for agents in technology, marketing and sales.  Wed, 24 Apr 2013 10:09:47 +0000 https://www.breakingtravelnews.com/news/article/asta-appoints-zane-kerby-as-president-and-ceo/ https://www.breakingtravelnews.com/news/article/asta-appoints-zane-kerby-as-president-and-ceo/ ASTA announced today that it had appointed Zane Kerby as the Society’s new President and Chief Executive Officer, effective February 19th. Kerby moves to ASTA from a long and successful career with the Global Business Travel Association (GBTA), formerly called the National Business Travel Association Fri, 22 Feb 2013 00:00:00 +0000 https://www.breakingtravelnews.com/news/article/asta-announces-redefined-benefits-and-dues-structure/ https://www.breakingtravelnews.com/news/article/asta-announces-redefined-benefits-and-dues-structure/ At its most recent meeting in Los Angeles, ASTA’s Board of Directors voted unanimously to approve a change to its US Travel Agency member structure that extends ASTA’s top-quality benefits to all member agency employees and changes Travel Agency members’ dues from a flat-fee to a tiered structure based on sales volume. Fri, 23 Nov 2012 02:30:23 +0000 https://www.breakingtravelnews.com/news/article/travel-agents-assist-clients-during-hurricane-sandy/ https://www.breakingtravelnews.com/news/article/travel-agents-assist-clients-during-hurricane-sandy/ During the harsh impact of Hurricane Sandy, travel agents worked diligently to assist clients who were impacted by numerous travel delays. “We’re proud of what our members do for their clients in good times and bad,” said Nina Meyer, president and chair of the board of the American Society of Travel Agents (ASTA). “The storm caused thousands of domestic and international flight cancellations and delays, so travel agents made extensive efforts to ensure the wellbeing of their travelers.” Thu, 15 Nov 2012 20:29:59 +0000 https://www.breakingtravelnews.com/news/article/asta-takes-part-in-white-house-travel-tourism-forum/ https://www.breakingtravelnews.com/news/article/asta-takes-part-in-white-house-travel-tourism-forum/ On Wednesday, ASTA joined a select group of leading U.S. tourism organisations, civic leaders and Administration officials from the White House as part of the first American Economic Competitiveness Forum on Travel and Tourism, under the auspices of the White House Business Council. Sun, 12 Aug 2012 18:00:51 +0000 https://www.breakingtravelnews.com/news/article/clia-credits-available-at-astas-travel-retailing-destination-expo/ https://www.breakingtravelnews.com/news/article/clia-credits-available-at-astas-travel-retailing-destination-expo/ This year, ASTA’s Travel Retailing & Destination Expo (Los Angeles, Sept. 7-9) will offer attendees the opportunity to develop a sustainable profit line while earning CLIA credits during sessions that will not only teach them clever ways to close a sale, but also how to turn clients into repeat loyal customers. Tue, 07 Aug 2012 17:59:59 +0000 https://www.breakingtravelnews.com/news/article/asta-boss-to-step-down/ https://www.breakingtravelnews.com/news/article/asta-boss-to-step-down/ Tony Gonchar is stepping down from his post as CEO of ASTA to join American Express’ U.S. Consumer Travel Network, according to reports. Sun, 15 Jul 2012 12:00:24 +0000 https://www.breakingtravelnews.com/news/article/asta-expo-to-enhance-agent-business-productivity/ https://www.breakingtravelnews.com/news/article/asta-expo-to-enhance-agent-business-productivity/ ASTA’s Travel Retailing & Destination Expo (ASTA-LA) (Los Angeles, Sept. 7-9, 2012) will deliver a fresh approach to traditional travel trade shows, combining targeted, revenue-boosting sessions and the opportunity for high-level networking to provide travel agents a combination of new business contacts and enhanced sales skills to help them better run their businesses. Sun, 08 Jul 2012 18:00:03 +0000 https://www.breakingtravelnews.com/news/article/asta-smartphone-app-delivers-membership-services-on-the-go/ https://www.breakingtravelnews.com/news/article/asta-smartphone-app-delivers-membership-services-on-the-go/ ASTA’s first mobile app launched today, providing ASTA members with access to top-rated member services no matter where they are. As the first travel association membership app, ASTA continues to provide members with the tools they need to stay competitive, such as real-time access to association news, member directories, information on ASTA events and critical industry alerts all from their iPhone, Android or Blackberry smartphone. Wed, 25 Apr 2012 06:00:13 +0000 https://www.breakingtravelnews.com/news/article/tourism-marketing-professional-pamela-bonin-joins-asta/ https://www.breakingtravelnews.com/news/article/tourism-marketing-professional-pamela-bonin-joins-asta/ ASTA has announced that Pamela Bonin has been hired to the position of director, Market Development, for the Society. As part of her new job, Bonin will be responsible for developing, coordinating, and implementing ASTA’s membership marketing efforts, as well as working with key and prospective ASTA partners in order to develop stronger and more strategic relationships. Mon, 02 Apr 2012 18:00:48 +0000 https://www.breakingtravelnews.com/news/article/asta-number-of-profitable-agencies-surpasses-pre-recession-levels/ https://www.breakingtravelnews.com/news/article/asta-number-of-profitable-agencies-surpasses-pre-recession-levels/ The number of agencies that made a profit in 2011 (55%) has surpassed 2007 levels, when 53 percent reported a profit, indicating continued—albeit slower than anticipated—economic growth, ASTA’s 2012 Agency Profile Study found. Sat, 17 Mar 2012 03:00:29 +0000 https://www.breakingtravelnews.com/news/article/asta-joins-wttc-to-oppose-uk-apd/ https://www.breakingtravelnews.com/news/article/asta-joins-wttc-to-oppose-uk-apd/ ASTA joined the World Travel & Tourism Council (WTTC) today in opposition to a proposed increase in the UK Air Passenger Duty. The tax, while expected to add £2.8 billion ($4.4 billion) in additional taxes to UK government coffers, is also forecast to dampen the demand for travel and ultimately would harm not only the UK economy but also those countries to which the British travel most frequently, including the United States and Caribbean nations. Wed, 14 Mar 2012 16:08:18 +0000 https://www.breakingtravelnews.com/news/article/astas-first-ide-in-latin-america-is-huge-success/ https://www.breakingtravelnews.com/news/article/astas-first-ide-in-latin-america-is-huge-success/ “ASTA really put together an amazing experience” was a phrase echoed by those who attended ASTA’s seventh International Destination Expo (IDE), in Lima, Peru. The event brought together travel professionals from around the world for in-depth training and education on the culture, unique tourist attractions and travel business of Lima and Peru. Through this one-of-a-kind event, travel agents returned home equipped with business tools, personal experiences and local connections that will enable them to grow their agencies. Tue, 13 Mar 2012 23:30:24 +0000 https://www.breakingtravelnews.com/news/article/asta-forms-joining-forces-travel-industry-coalition/ https://www.breakingtravelnews.com/news/article/asta-forms-joining-forces-travel-industry-coalition/ In coordination with the White House Office of the First Lady Michelle Obama and Dr. Jill Biden’s Joining Forces Veterans Hiring Initiative, the American Society of Travel Agents (ASTA) is pleased to announce the creation of the Joining Forces Travel Industry Coalition. Thu, 01 Mar 2012 03:00:58 +0000 https://www.breakingtravelnews.com/news/article/asta-proposed-legislation-would-help-small-business-boost-economy/ https://www.breakingtravelnews.com/news/article/asta-proposed-legislation-would-help-small-business-boost-economy/ ASTA today praised U.S. Rep. Hank Johnson (D-GA) for introducing H.R. 4032, the Help Entrepreneurs Create American Jobs Act of 2012, which would amend the Internal Revenue Service Code of 1986 and increase the tax cut for start-up businesses in their first year of operation. Sun, 26 Feb 2012 03:00:25 +0000 https://www.breakingtravelnews.com/news/article/eben-peck-brings-12-years-of-hill-experience-to-asta/ https://www.breakingtravelnews.com/news/article/eben-peck-brings-12-years-of-hill-experience-to-asta/ ASTA today announced that Eben Peck has been hired to the position of vice president, Government Affairs, for the Society. As part of his new job, Peck will be responsible for all of ASTA’s state and federal and state lobbying efforts, as well as its political action committee, ASTAPAC. Tue, 31 Jan 2012 09:29:33 +0000 https://www.breakingtravelnews.com/news/article/asta-report-finds-sustained-economic-recovery/ https://www.breakingtravelnews.com/news/article/asta-report-finds-sustained-economic-recovery/ Today, ASTA released the results of its 2011 Global Distribution System (GDS) Report, a 63-page study designed to assist agencies in evaluating their current GDS contracts and help industry suppliers gain insight into the travel agency distribution channel. Mon, 30 Jan 2012 18:00:29 +0000 https://www.breakingtravelnews.com/news/article/asta-says-obama-plans-will-help-travel-play-key-economic-role/ https://www.breakingtravelnews.com/news/article/asta-says-obama-plans-will-help-travel-play-key-economic-role/ Tony Gonchar, ASTA CEO, praised steps taken today by President Barak Obama to elevate travel and tourism to a fuller role in rebuilding the United States economy. Mon, 23 Jan 2012 04:00:49 +0000 https://www.breakingtravelnews.com/news/article/asta-files-comments-on-website-accessibility/ https://www.breakingtravelnews.com/news/article/asta-files-comments-on-website-accessibility/ ASTA has filed comments with the Department Transportation (DOT) in response to its Notice of Proposed Rulemaking (NPRM) entitled “Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports,” which addresses the issue of making websites accessible for people with disabilities. Thu, 12 Jan 2012 19:23:54 +0000 https://www.breakingtravelnews.com/news/article/web-2.0-plays-increasing-role-in-agency-marketing/ https://www.breakingtravelnews.com/news/article/web-2.0-plays-increasing-role-in-agency-marketing/ ASTA released the results of its exclusive 2011 Technology and Web Usage Report, which found that a substantial number of travel agents are using elements of Web 2.0 to enhance their networking and marketing efforts. Sun, 08 Jan 2012 05:00:38 +0000 https://www.breakingtravelnews.com/news/article/asta-issues-statement-following-travelport-agility-fees-announcement/ https://www.breakingtravelnews.com/news/article/asta-issues-statement-following-travelport-agility-fees-announcement/ In the wake of a recent announcement from Travelport that it would rescind Agility Program mandatory fees for current Travelport subscribers, ASTA has issued the following statement: Sat, 07 Jan 2012 11:00:54 +0000 https://www.breakingtravelnews.com/news/article/asta-webinar-helps-agents-navigate-accessible-travel-market/ https://www.breakingtravelnews.com/news/article/asta-webinar-helps-agents-navigate-accessible-travel-market/ The accessible travel market is a $13.6 billion market and one of the fastest growing tourism niches today. Sat, 19 Nov 2011 02:00:37 +0000 https://www.breakingtravelnews.com/news/article/extraordinary-events-await-delegates-of-astas-international-destination-exp/ https://www.breakingtravelnews.com/news/article/extraordinary-events-await-delegates-of-astas-international-destination-exp/ Attendees will have the unique opportunity to experience two of Lima’s most iconic venues during the course of ASTA’s one-of-a-kind International Destination Expo (IDE) (March 1-4, 2012), showcasing the cuisine and culture of this year’s host city, Lima, Peru. Sat, 12 Nov 2011 13:00:58 +0000 https://www.breakingtravelnews.com/news/article/asta-agencies-forecast-moderate-staffing-growth-for-2012/ https://www.breakingtravelnews.com/news/article/asta-agencies-forecast-moderate-staffing-growth-for-2012/ Most ASTA members expect their employment levels to remain the same in 2012, according to an ASTA Labor & Compensation survey conducted this fall. Whereas a tenth of the agencies plan to add new employees and a further 20 percent expect to contract with more independent contractors (ICs). Thu, 10 Nov 2011 06:00:43 +0000 https://www.breakingtravelnews.com/news/article/asta-studies-provide-essential-benchmarking-data-for-revenue-labor-and-comp/ https://www.breakingtravelnews.com/news/article/asta-studies-provide-essential-benchmarking-data-for-revenue-labor-and-comp/ With the travel industry showing halting signs of improvement even as the overall economy continues to struggle, two just-released studies from ASTA - the 2010 Service Fee Report and the 2010 Labor & Compensation Report - provide agents with essential data to benchmark two of a business’s most important components, salary and revenue. Mon, 03 Oct 2011 14:26:37 +0000 https://www.breakingtravelnews.com/news/article/industrys-top-firms-unite-to-celebrate-astas-success-at-annual-advocacy-din/ https://www.breakingtravelnews.com/news/article/industrys-top-firms-unite-to-celebrate-astas-success-at-annual-advocacy-din/ ASTA’s recent Travel Retailing & Destination Expo (THETRADESHOW) in Las Vegas saw the travel industry’s best and brightest come together at ASTA’s annual black-tie Advocacy Dinner, sponsored by Sabre Travel Network. Thu, 22 Sep 2011 23:00:17 +0000 https://www.breakingtravelnews.com/news/article/kay-urban-inducted-into-asta-hall-of-fame/ https://www.breakingtravelnews.com/news/article/kay-urban-inducted-into-asta-hall-of-fame/ Kay Urban, former president and CEO of Amadeus Americas at Amadeus Technology Group SA, was inducted into ASTA’s Hall of Fame today at ASTA’s Travel Retailing & Destination Expo. Mon, 19 Sep 2011 02:00:19 +0000 https://www.breakingtravelnews.com/news/article/asta-study-finds-agencies-optimistic-for-stronger-profits-in-2011-2012/ https://www.breakingtravelnews.com/news/article/asta-study-finds-agencies-optimistic-for-stronger-profits-in-2011-2012/ ASTA members expect to see a stronger profit in 2011 and 2012 on par with 2008 profit levels—according to an ASTA survey conducted this summer, which asked travel agency members about their revenue and transaction volume, sales per travel segment, and their expected profits. Sat, 17 Sep 2011 02:00:32 +0000 https://www.breakingtravelnews.com/news/article/asta-board-elects-executive-committee/ https://www.breakingtravelnews.com/news/article/asta-board-elects-executive-committee/ Nina Meyer named new ASTA president and chair. Fri, 16 Sep 2011 20:00:17 +0000 https://www.breakingtravelnews.com/news/article/asta-gears-up-for-yps-members-day/ https://www.breakingtravelnews.com/news/article/asta-gears-up-for-yps-members-day/ ASTA’s Young Professionals Society (YPS) will again be holding its annual Member’s Only Day on Saturday, Sept. 10, 2011 at the Topicana Las Vegas. Sat, 20 Aug 2011 10:01:57 +0000 https://www.breakingtravelnews.com/news/article/travel-agency-industry-alive-and-well-says-asta/ https://www.breakingtravelnews.com/news/article/travel-agency-industry-alive-and-well-says-asta/ ASTA came out in strong support of the travel agency industry today in response to a statement President Obama made regarding how the Internet has replaced many jobs, among them travel agents, while speaking at a town hall meeting in Atkinson, Ill. Fri, 19 Aug 2011 12:46:58 +0000 https://www.breakingtravelnews.com/news/article/asta-chastises-obama-over-agent-comments/ https://www.breakingtravelnews.com/news/article/asta-chastises-obama-over-agent-comments/ The American Society of Travel Agents (ASTA) has come out in strong support of the travel agency industry following a statement from US president Barack Obama. Obama claimed earlier this week the internet had replaced many jobs, among them travel agents, while speaking at a town hall meeting in Atkinson, Illinois. Fri, 19 Aug 2011 10:40:35 +0000 https://www.breakingtravelnews.com/news/article/starwood-partners-with-asta-for-destination-expo/ https://www.breakingtravelnews.com/news/article/starwood-partners-with-asta-for-destination-expo/ Starwood Hotels & Resorts Worldwide has signed on as a leading partner for ASTA’s upcoming International Destination Expo in Lima, Peru (March 1-4, 2012) and will address all travel professional delegates at the opening general session. Mon, 15 Aug 2011 15:43:23 +0000 https://www.breakingtravelnews.com/news/article/asta-btc-issue-advisory-on-lapsed-airline-ticket-taxes/ https://www.breakingtravelnews.com/news/article/asta-btc-issue-advisory-on-lapsed-airline-ticket-taxes/ ASTA and the Business Travel Coalition (BTC) have issued an advisory to travel management companies, travel agents and corporate travel departments regarding potential issues with the just-lapsed federal taxes on air travel as well as steps they can take to safeguard their interests. Thu, 28 Jul 2011 09:45:48 +0000 https://www.breakingtravelnews.com/news/article/asta-announces-election-results/ https://www.breakingtravelnews.com/news/article/asta-announces-election-results/ ASTA has announced its election results. Elected national directors-at-large who will serve for a two-year term are Lois Howes; John I. Lovell, CTC;  Scott Pinheiro; and Karl Rosen, all elected to their first two-year term; and Nina Meyer, CTC, MCC, DS, elected to her second two-year term. National directors serving the second year of their two-year terms are Susan H. Aft, ACC; Laura Rodriguez-Verbera; Chris Russo; and Carol Wagner. Sun, 24 Jul 2011 12:58:55 +0000 https://www.breakingtravelnews.com/news/article/asta-asks-dot-to-defer-new-baggage-fee-rules/ https://www.breakingtravelnews.com/news/article/asta-asks-dot-to-defer-new-baggage-fee-rules/ In a filing submitted last week to the Department of Transportation (DOT) in response to its Enhancing Airline Passenger Protections final rule, ASTA spoke out on behalf of travel agents and the traveling public and asked that the DOT defer the implementation of two rules that mandate how travel agents disclose baggage fee information and that would negatively impact agents’ ability to remain competitive. Thu, 14 Jul 2011 03:30:19 +0000 https://www.breakingtravelnews.com/news/article/asta-changing-the-way-the-travel-industry-meets/ https://www.breakingtravelnews.com/news/article/asta-changing-the-way-the-travel-industry-meets/ ASTA is changing the way the travel industry meets with the newly revamped Travel Retailing & Destination Expo (Las Vegas, Sept. 11-13) Sat, 02 Jul 2011 03:20:25 +0000 https://www.breakingtravelnews.com/news/article/asta-offers-stress-free-summer-travel-tips/ https://www.breakingtravelnews.com/news/article/asta-offers-stress-free-summer-travel-tips/ ASTA has offered potential travellers tips to help them avoid stressful vacation planning. Fri, 03 Jun 2011 06:23:01 +0000 https://www.breakingtravelnews.com/news/article/asta-reports-increased-agent-use-of-websites/ https://www.breakingtravelnews.com/news/article/asta-reports-increased-agent-use-of-websites/ ASTA released the results of its 2010 Technology and Web Usage Report, which found that travel agencies have begun to see strong value in their websites, with an average of 27 percent of client requests coming through their website, representing 18 percent of all agency revenues. Thu, 24 Mar 2011 14:39:42 +0000 https://www.breakingtravelnews.com/news/article/asta-applauds-blue-ribbon-report/ https://www.breakingtravelnews.com/news/article/asta-applauds-blue-ribbon-report/ ASTA has applauded the report of the Blue Ribbon Panel for Aviation Security that has been operating under the auspices of the United States Travel Association (USTA). The report, was entitled “A Better Way: Building a World Class System for Aviation Security”. Tue, 22 Mar 2011 09:41:30 +0000 https://www.breakingtravelnews.com/focus/article/tony-gonchar-to-head-up-asta/ https://www.breakingtravelnews.com/focus/article/tony-gonchar-to-head-up-asta/ The American Society of Travel Agents (ASTA) has set its sights on the next level with news of the appointment of industry veteran and marketing guru Tony Gonchar as the new CEO. Gonchar will take up the role at the world’s largest association for travel professionals on 3 January 2011, and brings more than 25 years of experience, including top roles at Virtuoso, Expedia and Microsoft. Tue, 14 Dec 2010 16:03:55 +0000 https://www.breakingtravelnews.com/news/article/asta-offers-tips-on-volunteer-vacations/ https://www.breakingtravelnews.com/news/article/asta-offers-tips-on-volunteer-vacations/ Voluntourism involves people from all age and social classes traveling globally to give aid to communities in need and intimately experience the culture. Mon, 01 Nov 2010 16:06:33 +0000 https://www.breakingtravelnews.com/news/article/btn41000063/ https://www.breakingtravelnews.com/news/article/btn41000063/ The American Society of Travel Agents (ASTA) and the International Air Transport Association (IATA) reached a compromise on IATAå‘s application to the Internet Corporation for Assigned Names and Numbers (ICANN) to oversee the distribution of a new Top Level Domain (TLD) .travel. Fri, 20 Oct 2000 12:00:17 +0000 https://www.breakingtravelnews.com/news/article/btn41000066/ https://www.breakingtravelnews.com/news/article/btn41000066/ The American Society of Travel Agents (ASTA) released the findings of its new two-part survey on travel agent expertise and consumers’ concerns with booking travel online. The study asked ASTA-member travel agents what services they provide that the Internet cannot and what common complaints their clients have with booking travel online. Tue, 08 Aug 2000 11:00:10 +0000