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Waldorf Hilton introduces Handy Phone for guests

Waldorf Hilton introduces Handy Phone for guests

The Waldorf Hilton is empowering guests through the smartphone technology, Handy Phone, to further improve the visitor experience.

All 298 rooms are equipped with complimentary Handy Phone service, ensuring 24-hour connectivity and convenience, as well providing free international calls to selected countries (including the United States) and unlimited calls in the UK.

Guests can also enjoy unlimited internet access with 3G data; with the Handy Phone also offering social media networking, destination-specific content, exclusive hotel offers and promotions, comprehensive city guides and recommended shops, bars, restaurants and places to visit.

Hotels can also provide unique services that answers travellers needs and wants.

Benefits for the hotel include call-to-action features, in-depth guest analytics, seamless integration with PMS networks and an integrated TripAdvisor guest feedback system.

All designed to elevate the guest experience and unlock unexplored opportunities for the intrepid hotelier.


Guy Hilton, general manager, The Waldorf Hilton said: “Handy Phones are the ideal companion for the modern traveller.

“At the Waldorf Hilton, we are always looking at ways of going beyond providing the best service possible for our guests.

“Now they can reserve a trip, book theatre tickets and discover more of the city from the comfort of their room or while they are out and about outside of the hotel.

“Without doubt it helps us to enhance the guest experience.

Handy (which can be used outside of the hotel) also comes equipped with fully adjustable language selection, allowing hotel guests to enjoy the full breadth of the phone’s capabilities regardless of their linguistic preferences.