Emaar Hospitality Group has appointed Eleni Tsolakou to the role of general manager of Address Dubai Marina, the waterfront destination overlooking Dubai Marina.

With over 20 years of experience in the hospitality industry in Africa, Greece, Indonesia and the Middle East, Tsolakou will be responsible for driving and strengthening the distinctive positioning of the hotel.

She will focus on delivering innovative initiatives to achieve higher levels of operational efficiency, guest experiences and unrivalled service standards.

Tsolakou has demonstrated exceptional leadership, and efficient management in all aspects of hotel operations, in her previous roles as general manager and other senior positions at international hotels and hotel chains across four continents.

Olivier Harnisch, chief executive of Emaar Hospitality Group, said: “Address Dubai Marina has a unique appeal with its prime location in Dubai Marina, one of the world’s largest marinas and renowned waterfront lifestyle district.

“Eleni is a hospitality veteran with extensive multi-cultural experience and an in-depth knowledge of the industry.

“She brings a refreshing approach, and outstanding acumen that will help in providing distinguishing experiences and upholding the very highest levels of guest service.”

Hailing from Greece, Tsolakou holds a master’s degree in hospitality management from Sheffield Hallam University in the UK.

She has a proven track-record in implementing innovative approaches to team development and improving competitive positioning of the hotels in the GCC market.

Tsolakou said: “Address Dubai Marina stands out for its sophisticated architecture and design, stylish interiors and award-winning dining venues.

“Located at the heart of new Dubai, the hotel offers a wide range of amenities that appeal to both business and leisure travellers.

“Our focus is to ensure that Address Dubai Marina continues to offer superlative guest experiences and be a destination of choice for residents and tourists.

“We will continue to build on its strengths, while striving to enhance service quality and brand value.”