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National Rail helps deliver an outstanding Olympic Games

National Rail helps deliver an outstanding Olympic Games

With trains the most popular way to travel to London 2012 events, a historic increase in capacity and high levels of punctuality, the railway has helped show the world that Britain can deliver an outstanding Olympic Games.

• Around 55% of Olympic spectators, up to five million people, used rail for part of their journeys to events, a larger share than the Tube or roads.
• Since the opening ceremony, train companies have run 12.4 million extra seats, an increase of 18.5% on normal services, believed to be the most sustained increase in capacity in the railway’s 187-year history. Today alone, train companies are providing 1,146,072 additional seats, an increase of 63%.
• As well as running a total of 74.9 million seats, the railway performed exceptionally well. Since the first day of the Olympics, the available data shows that the daily average punctuality and reliability of National Rail ranged from 91.5% to 94.7%.

The railway has worked at full capacity for more than two weeks, with train companies running extra services and longer trains, and extending the timetable to cater for late running events. The normal schedule of maintenance for trains and major track and signal work was bought forward and done before the Games to make sure train companies can run as many services as possible, an approach which would be unsustainable all year round.

Michael Roberts, Chief Executive of the Association of Train Operating Companies (ATOC), said: “As the world’s attention has been on Great Britain, the railway has played its part in showing that Britain can deliver an outstanding Olympic Games. Millions of passengers from here and abroad have been able to rely on their train to get them to their destination and home again, from early in the morning until well past midnight.

“A big thank you goes to all our passengers who planned ahead and helped the railway to run smoothly. We are also indebted to our fantastic staff and colleagues across the rail industry who with good humour have worked flat out to deliver the first truly successful public transport Olympics.


“We now look forward to the Paralympics when the railway will be equally focused on helping passengers get to and from events reliably and safely. Once London 2012 is over, our plan is to use the experience of the Games to learn how we can continue improving services and delivering for passengers.”