The JW Marriott Marquis Hotel Dubai is launching the Marriott Mobile Check-In and Check-Out service which allows visitors to download a mobile application and have their room key waiting for them on arrival.
The application enables Marriott Rewards members to receive push notifications on their Apple iPhones or Android devices after 16:00 of the day before their arrival alerting them they can check-in.
Then they receive an automatic notification when their room is ready, communicating in advance that the hotel is prepared for their arrival.
As payment information is stored within members profiles, guests simply walk up to the mobile check-in desk where their pre-programmed key card will be waiting for them.
At the end of their stays, guests receive another notification alerting them mobile checkout is available.
Upon completion, guests will then be prompted to provide an email address where their bill will be sent, allowing them to confidently bypass the front desk.
Commenting on the launch, Bill Keffer, general manager of the JW Marriott Marquis Hotel Dubai said: “As a leading business hotel with a huge focus on the meetings incentives conferences and events sector, the majority of our guests are international travellers with demanding schedules therefore we are always looking for ways to make their lives easier.
“The introduction of the mobile check-in service allows visitors to save time and access their hotel room quicker than ever before.
“It also simplifies the process for our international guests as the application is available in English, French, Spanish, German and Mandarin reducing the chance of any language barrier,” Keffer added.
JW Marriott Marquis Dubai is considered the World’s Leading New Hotel by the World Travel Awards.