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Hotel, Bed and Breakfast Facility and Equipment Maintenance: A Guide for Entrepreneurs

Hotel, Bed and Breakfast Facility and Equipment Maintenance: A Guide for Entrepreneurs

It’s an understatement to say that hotels and bed and breakfasts are busy. According to Statista, between 2024 and 2028, the global number of hotel users will steadily rise by 135.5 million—an increase of 10.74 percent. After eight years of steady and consistent growth, this number will reach 1.4 billion by 2028.

With people constantly coming and going, wear and tear is bound to occur over time. Hotels must do their best to encourage guests to keep coming back, so making maintenance a priority is essential.

This article will walk you through putting together a checklist and some preventative strategies. That way, you can stay on top of any issues before they become problems.

Create a Preventive Maintenance Checklist
Creating a practical preventive maintenance checklist for your hotel can help you stay on top of its operation. There are a few different types of maintenance you’ll want to focus on.

First, you have hotel system maintenance. This part covers servicing the HVAC units, electrical connections, fire alarms, and elevators — keeping all the infrastructure in good running condition.

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Then there’s facility maintenance. This step concerns cleaning and repairing hotel rooms, hallways, the lobby, and entertainment areas. You want guests to experience a clean and well-maintained space.

The last type is equipment maintenance. For things like the machinery in the hotel, you’ll need to check oil levels, air filters, coolants, condenser coils, and fluid indicators to ensure everything is running smoothly.

You can further break tasks into different frequencies within each of those categories. Include items like daily preventative maintenance to check smaller equipment and machines.

Also, you must include quarterly or seasonal tasks for deeper cleaning or servicing. Lastly, you must invest in biannual or annual maintenance for bigger jobs.
To put it all together into a checklist, you’ll want to organize tasks by frequency, location in the hotel, and the specific asset. That way, maintenance staff can easily see what they must do each day, week, month, or year to keep everything shipshape.

Identify Areas That Need Maintenance
Hotels come in all shapes and sizes — from small motels to huge resorts. Because of this, maintenance is essential no matter what size of the property.

Besides the guest rooms themselves, some other places that maintenance crews have to keep an eye on include:

● Gyms: Make sure equipment is in good shape and clean so hotel guests stay fit during their trip.
● Spas: Full-service spas take a lot of work to keep running smoothly for people looking to relax.
● Restaurants: Whether it’s a breakfast nook or full-scale dining, restaurants need care, too.
● Golf courses: If the hotel has one of those, the greens and fairways require upkeep.
● Casinos: You must keep slot machines, tables, and everything else in the casino in tip-top shape for customers.
● Theaters: It’s essential to service items like projectors and seats for hotels with little theaters.

This is not an exhaustive list—each hotel has its unique aspects. So, when developing maintenance schedules, consider what amenities your property offers guests. Proper upkeep is vital to ensuring visitor satisfaction during their stay.

Establish a Daily Maintenance Schedule
You must check the property daily to ensure everything is working correctly quickly. First up, inspect the guest rooms. Take a look around. Are all the lights turning on? Do any bulbs need changing? Also, check that the AC or heater is blowing at the right temperature.

Next, check the plumbing. Give the sinks and tubs a look to ensure everything is clear. You want your guests to have a smooth experience in the bathroom.

Move around the room and check all the furniture, too. Make sure everything is intact and safe. Safety should be your priority. Also, check things like towel racks and tiles—you want guests to feel comfortable and relaxed.

Let your housekeeping crew clean each room as well. Let them change the sheets, remove the trash, and vacuum the space. You can work together to keep your hotel looking great for your guests.

Remember the appliances if the room has a kitchen or laundry area. Ovens, fridges, washers, and dryers should all hum nicely. Opting for a specific brand’s Original Equipment Manufacturer (OEM) parts is good practice when maintaining these appliances.

Aftermarket or generic parts can’t guarantee the same quality and safety as the manufacturer intended. When the company designs a product, they create all the little pieces to work perfectly together.

Original parts pass all the strict safety testing. Companies making them ensure that everything will perform as it should and not put people at risk.

In this case, consider purchasing from authorized and trusted OEM parts sellers like PartSelect. They’re a valuable partner for hospitality establishments, particularly in maintaining high standards through efficient appliance repairs, such as Frigidaire ice maker parts.

Check Guests’ Common Areas and Establishment Amenities
The hotel has many amenities and common areas that require regular upkeep to ensure guests have a pleasant experience. Here are some of the critical areas and the associated maintenance tasks:

Landscaping and grounds
The pool grounds see a lot of foot traffic every day. To identify any issues, carefully inspect the pool area tiles, rocks, and decorative plantings.

The barbecue and fire pit areas also require attention. You must check the grills and fireplaces to ensure they are in seamless working condition and meet all applicable safety standards.

You are also responsible for the golf course. That involves performing routine lawn care duties like mowing, weeding, and fertilizing.

Pools and jacuzzis
Water quality is essential for guest safety and comfort. You must measure your pools’ chlorine and pH levels regularly to ensure they fall within the proper ranges.
If any adjustments are needed, treat the water accordingly. The pool pump room houses all the filtration equipment. Stop by and verify if everything is performing as it should.

Industrial kitchen
With so many guests to feed each day, your kitchen also sees heavy use. You must clean the freezers and monitor their temperatures to prevent food waste or safety issues. Also, clean the gas burners and extractor hood on the stoves.

Garden and outdoor spaces
The landscaped gardens around the hotel add a lovely ambiance for guests, and part of your maintenance duties is pruning any overgrown plants or shrubs. To keep your lawn lush and green, regularly mow it. Also, clean its edge and keep the irrigation sprinklers and filters in good condition.

Gym
No maintenance issue is too tiny regarding guest safety. You must thoroughly inspect all fitness equipment for signs of wear, damage, or operational problems. Workout surfaces like floors and machines also need to be disinfected regularly.

It Pays To Be Proactive
If you stay one step ahead and care for little issues before they become big problems, you’ll save yourself many headaches. Staying on top of maintenance is essential when keeping a hotel up and running smoothly.

Suppose you regularly check the AC and heating, take care of all the electrical or plumbing issues immediately, and keep the floors and rooms clean and tidy. In that case, you help ensure your systems will continue operating like they should for as long as possible.

It’s better than waiting for something to break down and scrambling to fix it. Taking a proactive approach is the best way to keep your hotel guests comfortable and your management team stress-free.