The Pan Pacific Hotel Vancouver announces the installation of high-speed Internet access in their newly modified “e-Rooms” which include all 504 guest rooms and meeting rooms.
In addition, the hotel is complementing this new amenity with the added service benefits of on site `Cyber Butlers` who are on hand to assist guests with all their technology needs. “In keeping with the hotel`s long held dedication to five diamond service, `The Pan Pacific Hotel Vancouver` is implementing both high speed Internet access coupled with an extra touch Cyber Butlers,” comments Steve Halliday, Senior Vice President of Pan Pacific Hotels and Resorts and General Manager of The Pan Pacific Hotel Vancouver.
The Cyber Butlers, or e-Room specialists, are drawn from all hotel departments and are available to assist guests with Internet connectivity 24 hours a day. Halliday continues, “We have educated over twenty associates with the sole purpose of being there when our guests need information and assistance in accessing the World Wide Web. We do not want any guest to be waiting, as speed and efficiency are so important in any guest`s stay.”
One of the key features of The Pan Pacific`s “e-Rooms” is the revolutionary “Plug-n-Play” pod which is positioned on each desktop to provide easy accessibility - no more scrambling for dataport outlets normally hidden under desks. Designed by the guest services team, this sophisticated ol as re ed o ăi ta t u os in ue c ve en .