SriLankan Airlines has introduced an Internet booking service for passengers in the Middle East in Dubai, which will then be rolled out across Arabia by the end of this summer.
The airline’s upgraded website permits online reservations for destinations throughout its network - currently 48 destinations in 27 countries - as well as e-ticketing facilities, enabling passengers to download and print their own tickets.
According to SriLankan CEO Peter Hill, the potential to make reservations online will contribute to the rapid expansion of the carrier as a quality option for travel both east and west.
“Every major airline has to put the passenger first in the current competitive climate - and this means both in terms of schedule convenience and product quality,” he said. “Equally, customers now want to make snap decisions on when and where they fly, and this type of instant booking service is a must for all those seeking to woo the regional and international traveller.”
Internet reservations are now available on www.srilankan.aero for those travelling out of Dubai, and the service is being phased in throughout the carrier’s stations in the Middle East this summer.
The new facility has been introduced in tandem with a major expansion of SriLankan’s route network that will see the launch of extra flights to Europe, the Far East, India and the Middle East as new aircraft are inducted in to its fleet this winter.