Midwest Takes Domestic Title
Travel+Leisure magazine has
named Milwaukee-based Midwest Airlines “World’s Best Domestic Airline” in its
2005 World’s Best Awards competition—the seventh times in the 10 years that
the magazine’s subscribers have selected the world’s best services and places.In the category of domestic airlines, Midwest Airlines came in first with
a 75.22 ranking. The top-rated domestic airlines and their scores include:
1. Midwest Airlines 75.22
2. JetBlue Airways 74.73
3. Independence Air 68.71
4. Song 68.66
5. Alaska Airlines 63.21
6. Hawaiian Airlines 62.30
7. Frontier Airlines 62.29
8. Southwest Airlines 61.81
9. Aloha Airlines 60.73
10. Horizon Air 60.39
Timothy E. Hoeksema, chairman and chief executive officer, attributed
Midwest Airlines’ enviable record to the airline’s employees, whose service
makes a lasting impression on customers. He added that the announcement comes
on the heels of other very positive achievements for Milwaukee’s hometown
airline, including wide-ranging schedule and service enhancements, strong load
factors and market share figures, the launch of new service to Houston Hobby,
and recognition by Corporate Report Wisconsin as “Best Airline for Business
Travel.”
A complete list of winners is on the magazine’s Web site—
http://www.travelandleisure.com . The winners will also be featured in the
August issue of Travel+Leisure.
The airline scores are indexed averages of readers’ responses in five
categories: cabin comfort, food, inflight service, customer service and value.
The questionnaire, developed by the editors of Travel+Leisure in association
with Harris Interactive, was made available to subscribers in the first
quarter of 2005. Respondents were asked to rate airlines, cities, cruise
lines, hotels, islands, car-rental agencies and tour operators/safari
outfitters.
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