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Wireless Handheld Hospitality POS System Unveiled

WaiterPad POS Systems today
announces WaiterPad, the hospitality market’s first and only complete POS
solution, to the North American market. The brainchild of hospitality
communications leader, PalmTEQ Ltd. Australia, WaiterPad is an easy-to-use
handheld ordering solution that utilizes radio frequency (RF) technology
to record and transmit customer orders to preparation areas, as well as
instantly update the Point of Sale (POS) system.
WaiterPad is a low
frequency, low powered solution that is sleek, configurable and secure. The product will be marketed and sold through the company’s new US
headquarters, based in San Francisco, California.

The WaiterPad solution
uniquely ties together wireless handhelds, a distributed architecture and
wireless software. WaiterPad is the only hospitality solution that
includes both the software and the RF hardware in one package, enabling
restaurant staff to wirelessly order, process payments and align inventory
information with back office operations. This saves time, both for the
restaurant and for the customer, which in turn increases efficiency and
enhances profitability. To date, customers in the UK have experienced
12-14 percent improvement to the bottom line and a solid return on
investment in four to six months.

“Order management is the fundamental component of every successful
hospitality outlet,” noted WaiterPad’s CEO, Carl Carr. “WaiterPad allows
restaurants to communicate valuable information instantly and without
error. Our system ties the information gathered at the table with back
office systems, enabling restaurateurs to revolutionize their workflow and
maximize profitability.”

The WaiterPad system is currently installed in over 300 sites in Australia
and over 300 sites in the UK. In the US, systems are being implemented in
several San Francisco-based restaurants including, the Country Inn and
Kelly’s Mission Rock.

“Taking advantage of mobile computing solutions is a new way for
restaurateurs to improve their service levels,” said John Holder, owner of
Holder’s Country Inn restaurant. “WaiterPad provides a unique solution
that allows Holder’s Country Inn to deliver faster and better service,
while cutting costs and inefficiencies.”


“We believe the WaiterPad solution will positively affect the lives and
jobs of hospitality and foodservice employees, increasing their efficiency
while decreasing their workloads,” said Jim Kelly, co-owner of Kelly’s
Mission Rock restaurant in San Francisco. “This means improvements in
customer service as well as bottom line profits.”

The WaiterPad handheld allows hospitality staff to instantly perform all
the functions performed by a manual order pad effortlessly and more