Passengers travelling on Air India, can now avail of the Web Check-in (WCI) facility. It is a facility where the passengers can check-in themselves for Air India flights at their convenience from their homes/offices or any other location. All they need is a PC/Laptop having net connectivity and a printer. This is one of the salient features of the new SITA PSS Air India has migrated to.

The check-in window opens 48 hours before the scheduled time of departure for Domestic and International flights originating from the six metros. For flights originating from non-metro stations, the check-in window will be open 24 hours prior to scheduled departure of flights.

The passenger has to visit the Air India website, www.airindia.in and go to the web check-in page of the “Manage your Trip” option and follow the user-friendly guide. 

Passengers travelling on domestic sectors are issued with boarding passes. The passengers can take a print out of the boarding pass and proceed directly to the security check at the airport, incase they are travelling with handbag only. Incase they have registered baggage, they will need to contact the Baggage Drop counter to deposit the baggage and collect the registered baggage tags.

Passengers travelling on international sectors are issued with a confirmation slip instead of a boarding card. At the airport, they will need to contact the dedicated Baggage Drop counter to get their baggage, if any, registered and to get the document verification done.