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Customer Service & Experience 2023

Customer Service & Experience 2023

We are nearing the age of effortless resolution. Whilst customer expectations continue to rise, advances in automation are unlocking the path for customer service leaders to deliver a seamless, personalised and at times predictive omnichannel experience. Whilst there are going to be challenges over coming legacy systems and assumptions, an unprecedented opportunity lies before us.


Start Date:Wednesday, 10 May 2023
End Date:Thursday, 11 May 2023
Telephone:+44(0) 207 375 7500


San Diego Mission Bay Resort, San Diego, United States